Client Service Specialist, Commercial Risk - Founder Shield
- Role
- Operations
- Experience
- Junior
Open to US only. Set where you work from to check your eligibility.
No BS summary
Client Service Specialist for the Founder Shield team, remote US-based insurance service role. 1+ years (2+ preferred) in the insurance industry plus relevant US state insurance licenses are required. Core work is preparing documents, certificates, renewals, endorsements and audits using Microsoft Office.
Required skills
JOB DESCRIPTION SUMMARY: The Client Service Specialist works closely with advisors, line-of-business specialists, and dedicated client servicing professionals to analyze client data, evaluate needs, and help create effective risk management solutions designed to meet clients’ financial goals. PRIMARY RESPONSIBILITIES: Prepares documents for presenting risks to market. Prepares applications, summaries of insurance, insurance certificates, auto identification cards and other coverage related documents. Prepares and updates draft renewal proposals. Assists client service teams in the preparation of presentation materials. Analyzes and summarizes complex data and compiles reports with supervision. Records data into appropriate insurance company and firm software programs. Runs cancellation and expiration reports. Processes and completes endorsements and audits. Processes Notices of Cancellations. Requests Loss Runs. Quotes flood and builder's risks policies as requested by an Account Manager. Handles the renewing of bonds and flood policies. Completes special projects as assigned. Looks for opportunities to improve the firm, business segment and processes. Brings issues and discrepancies to the attention of appropriate leadership. KNOWLEDGE, SKILLS & ABILITIES: Strong analytical, research and problem-solving skills. High attention to detail. Strong verbal and written communications skills. Ability to multi-task and work effectively in a fast-paced team environment. Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ability to learn any other appropriate program or software system used by the firm as necessary Demonstrates the organization’s core values, exuding behavior that is aligned with the firm’s culture EDUCATION & EXPERIENCE: 1 year of experience in the insurance industry required; 2+ years of experience in the insurance industry preferred Certification(s): None required; None preferred License(s): Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment required. OTHER: Fast paced multi-tasking environment #LI-JL1 #LI-REMOTE IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons. Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
What you'll do
- Prepares documents for presenting risks to market.
- Prepares applications, summaries of insurance, insurance certificates, auto identification cards and other coverage related documents.
- Prepares and updates draft renewal proposals.
- Assists client service teams in the preparation of presentation materials.
- Analyzes and summarizes complex data and compiles reports with supervision.
- Records data into the appropriate insurance company and firm software programs.
- Runs cancellation and expiration reports.
- Processes and completes endorsements and audits.
- Processes Notices of Cancellations.
- Requests Loss Runs.
- Quotes flood and builder's risk policies as requested by an Account Manager.
- Handles the renewing of bonds and flood policies.
- Completes special projects as assigned.
What they require
- 1+ years of experience in the insurance industry (required)
- 2+ years of experience in the insurance industry (preferred)
- Maintains all licenses as required by the State Department of Insurance or must be willing and able to obtain all required licenses within the first 90 days of employment
- Strong analytical, research and problem-solving skills
- High attention to detail
- MarketingStrong verbal and written communications skills
- Ability to multi-task and work effectively in a fast-paced team environment
- Intermediate to advanced knowledge of Microsoft Office Suite
As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs.