Client Service Associate - Remote
- Role
- Support
- Employment
- Full-time
- Company size
- Enterprise
Open to US only. Set where you work from to check your eligibility.
No BS summary
Client-facing Client Service Associate with 3+ years in wealth management and advisor administrative support. Remote role hiring in specific US states (CA, WA, OR, MT, ID, CO). Must have strong MS Word/Excel and CRM experience; Series 7/66 preferred.
Core skills
Required skills
Optional skills
I deal Locations : CA,WA,Oregon,Montana,Idaho.CO Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals. Job Overview: The primary role of the Client Service Associate (CSA) is to provide administrative support to an advisor or team of advisors, including daily, monthly, and annual tasks. The CSA helps the advisors maintain their practice and deliver positive results for the advisor’s clients. The ideal candidate will have a strong attention to detail, excellent customer services skills (both verbal and written), and a proven ability to adapt to a changing work environment. Responsibilities: Assume ownership of inquiries and requests; communicate with internal departments to ensure clients’ expectations for timely service delivery are met. Educate clients on account services, capabilities, and new technology – eSignature, paperless statements, Account View (client portal), etc. Partners with Financial Advisor to strategize on opportunities to meet the needs of clients. Inbound client calls, schedule appointments, and prepare materials for client meetings. Manage account activities that are operational in nature –new accounts, cash management, transfers, and account maintenance (e.g., periodic distributions, debits) Keep client management systems up to date with client information. Assist with various documentation requirements for new business. Conduct proactive outreach to clients and advisors on time sensitive activities (e.g., RMDs) May assist in executing trades for clients as needed to support the Financial Advisor What are we looking for? We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness , act with integrity , and are driven to help our clients succeed . We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work. Requirements: 3+ years of experience in the wealth management industry 3+ years of prior ADMIN to an ADVISOR experience in a client facing role 3+ years of experience in Microsoft Word and Excel; CRM applications Core Competencies: Proven ability to independently and efficiently manage multiple projects concurrently in a fast-paced environment. Organized with a strong attention to detail and problem-solving abilities. Outstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal/external partners. Strong analytical skills and ability to research information. Demonstrates drive, initiative, and motivation. Preferences: Bachelor’s degree; preferably in Business, Accounting or Finance Series 7 and 66 license Experience working with Financial Advisors, Branch and Home Office support teams 3+ years brokerage/financial services industry knowledge Strong customer focus, excellent verbal, and written communication skills; able to explain complex information clearly and simply. #LI – Remote Pay Range: $25.85-$43.08/hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947. EAC 5.19.26
What you'll do
- Assume ownership of inquiries and requests; communicate with internal departments to ensure timely service delivery.
- Educate clients on account services and technology (eSignature, paperless statements, Account View client portal).
- Partner with Financial Advisor to identify opportunities to meet client needs.
- Handle inbound client calls, schedule appointments, and prepare materials for client meetings.
- Manage operational account activities: new accounts, cash management, transfers, account maintenance (periodic distributions, debits).
- Keep client management systems up to date with client information.
- Assist with documentation requirements for new business.
- Conduct proactive outreach to clients and advisors on time-sensitive activities (e.g., RMDs).
- May assist in executing trades for clients as needed to support the Financial Advisor.
What they require
- 3+ years of experience in the wealth management industry
- 3+ years of prior administrative support to an advisor in a client-facing role
- 3+ years experience with Microsoft Word and Excel; CRM applications
- Outstanding interpersonal skills with ability to build and foster relationships with clients, coworkers, and internal/external partners
- Proven ability to independently and efficiently manage multiple projects concurrently in a fast-paced environment
- Organized with strong attention to detail and problem-solving abilities
- Strong analytical skills and ability to research information
- Demonstrates drive, initiative, and motivation
Benefits
- 401K matching
- health benefits
- employee stock options
- paid time off
- volunteer time off
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. The firm provides advisor affiliation models, investment solutions, fintech tools and practice management services for financial advisors and institutions.