Chief of Staff to CEO — AI Automation & Strategic Operations
- Role
- Operations
- Employment
- Full-time
- Company size
- Startup
Open to UTC-3…UTC+3. Set where you work from to check your eligibility.
Core skills
Required skills
Tangem is building the world’s most advanced self-custodial financial platform, redefining how people store, grow, and spend digital value at global scale.
Founded in 2017 and headquartered in Zug, Switzerland, Tangem operates globally across North America, Europe, and APAC. The company pioneered hardware-based self-custody by combining secure smartcard technology with a seamless mobile experience, enabling millions of users to hold and use digital assets with instant setup, zero complexity, and institutional-grade security.
Today, Tangem serves customers in over 220 countries, supporting thousands of digital assets through a single, ultra-secure hardware wallet. Setup takes less than one minute, with no seed phrases, no friction, and no compromise on security. This foundation positions Tangem as one of the few companies capable of bringing self-custody to true mass adoption.
RESPONSIBILITIES
Process Automation — CEO Level
- Map and eliminate manual tasks in the CEO's workflow
- Build and maintain a personal operating system for the CEO covering areas below and more: meeting prep, decision logging, action tracking, and async update flows.
Process Automation — Company-Wide
- Audit all departments for manual, repetitive workflows
- Drive implementation across teams using Make, n8n, Zapier, or equivalent
Investor Relations
- Own the investor pipeline end-to-end: CRM updated weekly, zero missed follow-ups, all commitments logged and closed.
- Prepare all investor materials — pitch decks, data room, update memos
- Run the process of proactive outreach: identify target investors, draft personalised messages, and manage sequencing without CEO involvement.
- Track and report investor pipeline status to the CEO.
People Performance & HR Infrastructure
- Partner with HR to design and deploy a performance review framework
- Build real-time team-wide visibility into team performance: dashboards / reporting that surface blockers and progress without requiring manual status updates.
- Support org design decisions as Tangem scales: role definitions, reporting lines, and onboarding structured before each hiring wave.
Strategic Projects & Special Initiatives
- Help run high-priority cross-functional initiatives that lack a clear owner.
- Identify and structure ad-hoc strategic projects (new market entry, M&A opportunities, key partnerships, operational pivots) early enough to prevent them from becoming CEO bottlenecks.
REQUIRED SKILLS
- Hands-on with AI and automation tools (Make, n8n, Zapier, or equivalent) — can build and ship independently, not just evaluate.
- Systems builder: designs frameworks that run without you — processes, not one-off fixes.
- Discretion and trust: handles sensitive investor, board, and people information without leakage or misuse.
- Proven in a high-growth environment (Series A+): has operated close to a CEO, owned cross-functional projects, and delivered without hand-holding.
SUCCESS CRITERIA
You will be evaluated against these specific outcomes:
- Day 30: CEO workflow audit complete; personal automation backlog presented; investor CRM live and populated.
- Day 60: Several CEO-level automations shipped; performance review tooling live; investor materials current and pipeline tracked with zero gaps.
- Day 90: Several company-wide automations shipped; all departments have an active automation initiative; monthly efficiency report delivered; org scaling plan documented for next hiring wave.
What we offer
- Stability, development, participation in the future unicorn's growth.
- Remote work from anywhere in the world, with a schedule aligned with GMT+3.
- Competitive salary in EURO/USDT.
- Unlimited vacation and paid sick leaves.
- Compensation for the purchase of necessary technical devices for the work.
Feel free to send you CV to Petr - ppolevikov@tangem.com
What you'll do
- Map and eliminate manual tasks in the CEO's workflow
- Build and maintain a personal operating system for the CEO covering areas below and more: meeting prep, decision logging, action tracking, and async update flows.
- Audit all departments for manual, repetitive workflows
- Drive implementation across teams using Make, n8n, Zapier, or equivalent
- Own the investor pipeline end-to-end: CRM updated weekly, zero missed follow-ups, all commitments logged and closed.
- Prepare all investor materials — pitch decks, data room, update memos
- Run the process of proactive outreach: identify target investors, draft personalised messages, and manage sequencing without CEO involvement.
- Track and report investor pipeline status to the CEO.
- Partner with HR to design and deploy a performance review framework
- Build real-time team-wide visibility into team performance: dashboards / reporting that surface blockers and progress without requiring manual status updates.
- Support org design decisions as Tangem scales: role definitions, reporting lines, and onboarding structured before each hiring wave.
- Help run high-priority cross-functional initiatives that lack a clear owner.
- Identify and structure ad-hoc strategic projects (new market entry, M&A opportunities, key partnerships, operational pivots) early enough to prevent them from becoming CEO bottlenecks.
What they require
- Hands-on with AI and automation tools (Make, n8n, Zapier, or equivalent) — can build and ship independently, not just evaluate.
- Systems builder: designs frameworks that run without you — processes, not one-off fixes.
- Discretion and trust: handles sensitive investor, board, and people information without leakage or misuse.
- Proven in a high-growth environment (Series A+): has operated close to a CEO, owned cross-functional projects, and delivered without hand-holding.
Benefits
- Stability, development, participation in the future unicorn's growth.
- Remote work from anywhere in the world, with a schedule aligned with GMT+3.
- Competitive salary in EURO/USDT.
- Unlimited vacation and paid sick leaves.
- Compensation for the purchase of necessary technical devices for the work.
Tangem is a high-tech company in the blockchain sector was founded in 2017, headquartered in Zug, Switzerland, with branches in North America, Eastern Europe, and APAC.Tangem started with the idea of bringing digital assets to the masses using a unique combination of a smartcard-based hardware wallet and mobile applications. Company owns and promotes the technology of hardware cold-wallet for digital assets with secure and simple UX in 220 countries today. Our customers enjoy setup time within 1 minute with the ultimate security level for digital assets on their wallet. Tangem solutions offer multi-support of a growing number of thousands of tokens by a single wallet. SBI Crypto Investment Ltd., the digital asset venture investment company wholly owned by SBI Holdings Inc., has invested $15 million into Tangem in 2019 for mass adoption of blockchain technology.