Chief of Staff (Strategy & Operations)

Chief of Staff (Strategy & Operations) – Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring a Chief of Staff to serve as the strategic partner to the CEO and executive leadership team. This is a high-impact leadership role focused on driving company strategy, operational execution, and cross-functional alignment. You won’t simply coordinate projects—you’ll help shape company priorities, ensure strategic initiatives move forward, improve operational efficiency, and provide executive-level support that enables leadership to scale effectively. You’ll work closely with the CEO, department leaders, and key stakeholders to translate strategy into execution while building systems that improve accountability, communication, and business performance. If you’re an exceptional operator who thrives in fast-paced environments, enjoys solving complex business challenges, and excels at leading through influence, this role is a strong fit. What You’ll Own Strategic Planning & Execution Partner with the CEO to define and execute company strategy. Translate executive priorities into actionable plans with clear ownership and timelines. Drive accountability across strategic initiatives and cross-functional projects. Identify execution risks and proactively develop solutions. Lead special projects and company-wide initiatives from planning through completion. Executive Partnership Support the CEO with strategic planning, prioritization, and decision-making. Prepare executive briefings, reports, presentations, and leadership communications. Assist with board meetings, investor updates, and executive reporting. Represent leadership in meetings and cross-functional initiatives when appropriate. Handle confidential business matters with professionalism and discretion. Cross-Functional Leadership Align departments around company priorities and strategic objectives. Facilitate communication and collaboration across teams. Lead leadership meetings, document action items, and ensure follow-through. Remove operational bottlenecks and improve execution across the organization. Build strong relationships with internal and external stakeholders. Operations & Business Performance Improve internal systems, workflows, and operating procedures. Support quarterly planning, annual planning, and business reviews. Develop executive dashboards and performance reports. Track KPIs, business metrics, and organizational performance. Recommend operational improvements that increase efficiency, accountability, and scalability. Communication & Organizational Alignment Draft executive communications and company-wide updates. Ensure consistent messaging across leadership and departments. Support communications related to strategic initiatives, partnerships, and growth. Reinforce company culture, values, and organizational alignment. What Success Looks Like Strategic initiatives are delivered on time and aligned with business goals. Leadership operates with greater focus and execution. Cross-functional teams remain aligned and accountable. Business reporting provides clear visibility into performance. Operational systems scale alongside company growth. Leadership has confidence in organizational priorities, execution, and decision-making. What Makes You a Strong Fit Strategic thinker with a strong execution mindset. Highly analytical and business-oriented. Exceptional communicator who influences without direct authority. Organized, proactive, and solutions-focused. Comfortable managing ambiguity and shifting priorities. Trusted to handle highly confidential information. Passionate about helping executives and organizations operate more effectively. Required Experience & Skills Experience 7+ years of experience in: Chief of Staff Strategy Business Operations Management Consulting Business Management Executive Leadership Similar strategic leadership roles Experience working directly with CEOs, founders, or executive leadership teams. Proven success leading cross-functional initiatives and strategic projects. Strong business acumen and operational decision-making skills. Excellent stakeholder management and executive communication abilities. Ability to manage multiple priorities in fast-paced environments. Strong organizational, analytical, and problem-solving skills. Technical Skills Experience working with: Microsoft Office Suite Google Workspace Project management platforms such as: Asana Monday.com Notion Similar tools Executive dashboards and business reporting KPI tracking and operational analytics CRM and business productivity platforms Nice to Have MBA or other advanced business degree. Experience in: High-growth startups Technology companies Consulting firms Scaling organizations Background in: Management Consulting Investment Banking Corporate Strategy Business Operations Experience supporting board-level reporting and executive planning. Experience leading organizational change and process improvement initiatives. What a Typical Day Looks Like Meet with the CEO to review priorities and strategic initiatives. Coordinate cross-functional projects and executive action items. Prepare leadership presentations, reports, and executive communications. Monitor KPIs, dashboards, and business performance metrics. Remove operational roadblocks and improve execution across teams. Facilitate leadership meetings and track accountability. Support board reporting, planning sessions, and company-wide initiatives. Identify opportunities to improve systems, processes, and organizational effectiveness. In short: You’ll serve as the CEO’s strategic partner, ensuring company priorities are executed efficiently, teams remain aligned, and the organization scales with strong operational discipline. Key Metrics for Success (KPIs) Strategic initiative completion and execution. Cross-functional project delivery. Leadership alignment and accountability. Executive reporting accuracy and timeliness. Operational efficiency improvements. KPI visibility and business performance tracking. Organizational scalability and process improvement. Why This Role Stands Out Strategic partnership with executive leadership. Significant ownership across company strategy and operations. Direct influence on business growth and organizational performance. Opportunity to improve systems, processes, and executive decision-making. High-visibility leadership role with long-term career growth. Career progression into: VP of Operations COO General Manager Executive Leadership Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video . This is the first step in our hiring process and can be completed whenever it’s convenient for you. Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience supporting executive leadership, driving strategic initiatives, leading cross-functional projects, improving operations, and partnering with CEOs or founders. You’ll also have the opportunity to share how you’ve used AI tools to improve productivity, decision-making, or business execution. Your video will be reviewed by the hiring team before moving to the client interview. You can record your video as many times as you’d like before submitting it—only your final version will be reviewed. Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying. Apply Now If you’re passionate about strategy, operational excellence, and helping executive teams turn vision into execution, we’d love to hear from you. Apply today and play a pivotal role in driving the growth and success of a high-performing organization.