Washington University in St. Louis
Billing/Scheduling Associate II (Remote) - Neurology
RemoteUnited States only
- Role
- Support
- Experience
- Mid
- Employment
- Full-time
- Company size
- Enterprise
$17.87–$27.06/hr
Check eligibility
Open to US only. Set where you work from to check your eligibility.
No BS summary
Remote US-based billing and scheduling associate for neurology. Requires ~3 years relevant experience, high-school diploma or equivalent. Must handle insurance intake, patient scheduling and billing inquiries by phone/email; fully remote but US location eligibility implied.
Core skills
Billing SystemsScheduling
Required skills
Epic EHRInsuranceMicrosoft ExcelMicrosoft OfficeMicrosoft Word
Optional skills
Customer ServiceFinancial InformationInterpersonal CommunicationMedical Office SupportOrganizingPrioritizationThird Party Claims
What you'll do
- Obtains insurance information from patients and counsels alternative ways for financial assistance.
- Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests.
- Provides patient scheduling services to include collecting demographics and insurance registration.
- Reviews schedule for new patients and makes updates when necessary.
- Calls patients with appointment time reminders; obtains insurance information and referral forms.
- Processes internal physician referrals for clinical care.
- Explains billing process to patients, answers incoming inquiries from patients and third-party payers.
- Works with others to solve moderately complex problems.
- Explains billing process to other staff; assists with basic account maintenance activities.
- Assists patients with insurance questions regarding the billing process.
- Assists staff with sending out reminder cards and other scheduling duties.
- Works Relatient patient reminder system results and contacts patients or makes scheduling changes.
- May make daily edits and temporary changes to provider scheduling templates based on physician input.
What they require
- High school diploma or equivalent high school certification or combination of education and/or experience.
- Relevant Experience (3 Years).
- No specific certification/professional license is required for this position.
Benefits
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Free Metro transit U-Pass for eligible employees.
- Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs, employee assistance program (EAP), financial resources, access to dietitians.
- 4 weeks of caregiver leave to bond with your new child.
- Family care resources and adult care options.
- Tuition coverage for employees and family: dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years.
private research university in St. Louis, Missouri, United States
$17.87–$27.06/hr