SnappyCX
Bilingual Dental Medical Receptionist (English and Spanish Speaking)
RemoteColombia only
- Role
- Support
- Experience
- Mid
- Employment
- Full-time
Salary not disclosed
Check eligibility
Open to CO only. Set where you work from to check your eligibility.
No BS summary
Bilingual (English/Spanish) receptionist with 3+ years in a US dental practice, experienced with dental insurance verification and practice management systems. Must be based in Colombia and work fully remote.
Core skills
Dental practice management systems
Required skills
Dental insurance verificationScheduling softwareHIPAA complianceMicrosoft Office
Optional skills
DentrixEaglesoftOpen DentalCurve Dental
Required languages
English FluentSpanish Fluent
Bilingual Dental Medical Receptionist ( English and Spanish Speaking)
Job Overview
We are looking for a reliable and patient-focused Bilingual Medical Receptionist with dental practice experience to join a remote healthcare team. The ideal candidate will have hands-on experience supporting the front desk operations of a dental practice, managing patient communication, scheduling appointments, verifying insurance, and assisting with administrative tasks.
Key Responsibilities
- Manage incoming calls, emails, and patient inquiries.
- Schedule, reschedule, and confirm dental appointments.
- Handle patient check-in and check-out.
- Verify patient information and dental insurance eligibility.
- Assist with insurance benefits, copays, deductibles, and patient balances.
- Process payments and follow up on outstanding balances.
- Coordinate appointment reminders and patient follow-ups.
- Maintain accurate patient records and documentation.
- Communicate with patients, dentists, hygienists, and other dental staff.
- Maintain patient confidentiality and comply with HIPAA requirements.
- Support general administrative and front-desk operations.
Qualifications & Requirements
- 3+ years of experience as a receptionist, front desk coordinator, or administrative professional in US dental practice.
- Strong knowledge of dental office workflows, scheduling, and terminology.
- Experience with dental insurance verification.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency with computers and dental practice management systems.
- Ability to work independently in a fully remote environment.
- HIPAA knowledge or certification is a plus.
- Fluent in both English and Spanish
Preferred Experience
- Experience with dental insurance verification and claims-related processes.
- Experience using dental practice management systems such as Dentrix, Eaglesoft, Open Dental, Curve Dental, or similar platforms.
- Previous experience working remotely in a dental setting (Must Have)
What you'll do
- Manage incoming calls, emails, and patient inquiries.
- Schedule, reschedule, and confirm dental appointments.
- Handle patient check-in and check-out.
- Verify patient information and dental insurance eligibility.
- Assist with insurance benefits, copays, deductibles, and patient balances.
- Process payments and follow up on outstanding balances.
- Coordinate appointment reminders and patient follow-ups.
- Maintain accurate patient records and documentation.
- Communicate with patients, dentists, hygienists, and other dental staff.
- Maintain patient confidentiality and comply with HIPAA requirements.
- Support general administrative and front-desk operations.
What they require
- 3+ years of experience as a receptionist, front desk coordinator, or administrative professional in US dental practice.
- Strong knowledge of dental office workflows, scheduling, and terminology.
- Experience with dental insurance verification.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency with computers and dental practice management systems.
- Ability to work independently in a fully remote environment.
- HIPAA knowledge or certification is a plus.
- Fluent in both English and Spanish
- Previous experience working remotely in a dental setting (Must Have)
SnappyCX is seeking experienced Patient Coordinators to join its clients’ care team.
Healthcare
Salary not disclosed