Behavioral Health Clinician – Crisis Assessment & Care Navigation
- Employment
- Full-time
Open to US only. Set where you work from to check your eligibility.
No BS summary
Clinical Care Navigator providing brief interventions, crisis support, risk assessment and care navigation. Fully remote role; candidates must be physically located within the United States. Requires working specified US time-zone shifts including weekends.
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role As a Clinical Care Navigator, you’ll provide compassionate, timely clinical support to clients navigating a wide range of mental health, behavioral health, and life challenges. You’ll use your clinical expertise to assess needs and risk, provide brief interventions and crisis support, and connect clients with the right care and resources. In this fast-paced, high-volume role, you’ll help remove barriers to care through personalized support, making it easier for clients to take the next step toward connecting to care.
This role may be a good fit for you if you’re: A strong written and verbal communicator, with sound clinical judgment, excellent time-management skills, and the ability to confidently navigate a fast-paced, high-volume environment. You’re skilled in brief clinical support, risk assessment, crisis response, and connecting people to the right care and resources. You’re comfortable using technology to support your work, adaptable to change, and bring a growth mindset to your practice. Most importantly, you’re passionate about making high-quality mental health care more accessible and helping clients get the support they need, when they need it most. You must be able to work the following shift(s): Tuesday - Saturday 9:30am - 6pm PST (10:30am - 7pm MT / 11:30am - 8pm CT / 12:30pm - 9pm ET) Sunday - Thursday 9:30am - 6pm PT (10:30am - 7pm MT / 11:30am - 8pm CT / 12:30pm - 9pm ET)
Weekends include a 10% shift pay differential!
This role can be carried out fully remote/virtually. Remote candidates must be physically located within the United States.
What you'll do
- Provide compassionate, timely clinical support to clients navigating mental health and life challenges.
- Assess needs and risk and provide brief interventions and crisis support.
- Connect clients with appropriate care and resources and assist with care navigation.
- Help remove barriers to care through personalized support to facilitate next steps toward treatment.
- Operate in a high-volume, fast-paced clinical environment using technology-enabled workflows.
What they require
- Able to work the specified shifts (see schedule).
- Must be physically located within the United States.
- Skilled in brief clinical support, risk assessment and crisis response.
- Strong written and verbal communication and sound clinical judgment.
- Comfortable using technology to support clinical work and adaptable to change.
Benefits
- This role can be carried out fully remote/virtually.
- Weekends include a 10% shift pay differential!
Lyra Health provides mental health care benefits and services including therapy, coaching, psychiatry, medication management, specialty care, family support, and well-being tools. It serves people globally through direct employer contracts and partnerships with plans and health systems, using a digital platform and AI-powered provider matching to connect members with evidence-based providers.
What people say about this company
3.2/ 5
- Employees appreciate the company's mission to improve mental health services.
- The work environment is often described as supportive and collaborative.
- Some employees report issues with management and communication.