BDC Dealership Agent
- Role
- Support
Open to PH, VE, CO only. Set where you work from to check your eligibility.
No BS summary
BDC/customer service appointment-setter for dealership operations. Must have CRM experience, strong written/verbal communication, reliable internet, quiet workspace, and be based in the Philippines, Venezuela, or Colombia.
Core skills
Required skills
GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication skills, strong attention to detail, and hands-on experience in handling customer inquiries, setting appointments, and supporting dealership operations. Join us and play a key role in enhancing customer experience and driving success for our dealership partners! Requirements Proven experience in a BDC role or similar customer service/appointment-setting position Strong verbal and written communication skills Ability to handle inbound and outbound calls professionally Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar) Strong organizational skills and attention to detail Ability to multitask and manage a high volume of leads Willingness to work in a fast-paced dealership environment Ability to follow scripts and guidelines while maintaining natural communication Reliable internet connection and a quiet workspace Willingness to work flexible hours, including weekends if required Benefits 100% remote job working in the comforts of your home Non-toxic environment Growth potential
What you'll do
- Managing inbound and outbound customer communications for partner dealerships
- Handling customer inquiries
- Setting appointments
- Supporting dealership operations
- Enhancing customer experience
- Driving success for dealership partners
What they require
- Proven experience in a BDC role or similar customer service/appointment-setting position
- Strong verbal and written communication skills
- Ability to handle inbound and outbound calls professionally
- Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
- Strong organizational skills and attention to detail
- Ability to multitask and manage a high volume of leads
- Willingness to work in a fast-paced dealership environment
- Ability to follow scripts and guidelines while maintaining natural communication
- Reliable internet connection and a quiet workspace
- Willingness to work flexible hours, including weekends if required
Benefits
- 100% remote job working in the comforts of your home
- Non-toxic environment
- Growth potential
Global Pacific Support is looking for a Marketing Sales Closer to convert leads into sales for its marketing services.