Associate General Counsel, Product & Regulatory

Help make the world more hospitable The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences. You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building. If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here. About the role Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this: As Associate General Counsel, Product & Regulatory, you'll own how legal and regulatory judgement shows up inside Mews' product and fintech work, leading a specialist pod of counsel and paralegals and reporting to the Chief Legal Officer. Mews builds tightly integrated SaaS and fintech products, and the hard questions (money transmission, e-money, embedded finance, partner-bank and BaaS models, cross-border operating decisions) need someone who helps product teams work through them in practice, not from a distance. This is a chance to set the bar for how a scaling hospitality-fintech platform builds regulated products responsibly and at pace. You'll be embedded with Product and Engineering as a genuine product counsel and builder, surfacing and triaging legal and regulatory issues across the design and release lifecycle rather than reviewing work once it's done. You'll own the Product & Regulatory legal remit end to end: setting priorities and the quality bar, deciding what the pod handles directly, what gets standardised, and what gets escalated, and building and managing an appropriately sized team as the work grows. You'll act as the senior legal point person for product-related regulatory matters across the business. Mews operates in regulated environments, which means product decisions carry real legal and regulatory weight, from AML, BSA, KYC and KYB obligations through to supervisory expectations, audits and market entry. The teams building these products need legal support that moves at their pace and helps them make sound decisions early, with repeatable operating discipline around them. Getting this right is what lets Mews scale regulated and non-regulated products confidently. What you would do Own the Product & Regulatory legal remit across Mews' SaaS and fintech environment, setting priorities, operating norms and the quality bar for legal support to Product and Engineering. Embed with Product and Engineering as a hands-on product counsel, surfacing legal, regulatory and commercial trade-offs early and resolving them pragmatically across the release lifecycle. Provide senior legal guidance on regulated product design, launch and scaling, including payments, embedded finance, money transmission, partner-bank and BaaS models, and cross-border propositions. Build and manage a small specialist pod of counsel and paralegals, coaching them into strong product partners and building the playbooks, templates and working norms that let teams move faster without adding risk. Use AI to reshape how legal support is delivered into product development, improving speed, quality and consistency across the pod. AI Fluency Level 3: in this role that means going beyond using AI for your own drafting and analysis. You'll redesign how the pod delivers legal support to product, using AI across intake, issue-spotting, comparison and first-draft playbooks; build approaches the rest of the team can follow, including prompt quality and review discipline; and apply strong legal judgement about when AI output is incomplete, unreliable or too risky to rely on without deeper review. For more information on AI fluency at Mews, please refer to "AI Fluency at Mews: A Comprehensive Guide for Candidates" on Confluence. What you would bring Significant in-house legal experience in technology, SaaS or fintech, with strong evidence of working closely with product teams rather than reviewing their work after the fact. Strong fintech and regulatory exposure, ideally in payments, embedded finance or money transmission, including releasing regulated products and handling partner-bank or BaaS models. Working knowledge of financial-crime regulation (AML, BSA, KYC, KYB) applied to product and operational decisions, plus experience with supervisory expectations, audits, investigations or regulatory change. A hands-on builder mentality with clear examples of processes, guidance or tooling you've created, and sound commercial judgement that balances legal risk with business outcomes rather than defaulting to "no." People-leadership experience, ideally managing lawyers and/or paralegals, and AI Fluency Level 3 or the equivalent hands-on experience using AI in day-to-day legal work. Nice to have Experience acting as true product counsel rather than purely commercial counsel. Experience in earlier-stage or scaling environments rather than highly siloed large-enterprise settings. Experience leading a regional or specialist legal team while staying close to product and business execution. Location: US, UK or EU considered Salary banding for guidance only. United States $252,000 — $342,000 USD Pay Transparency at Mews Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range. This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process. If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help. What’s in it for you? Our success is powered by our incredible people, supported by benefits that help them thrive. Global benefits No matter where you’re based, you’ll enjoy: Unlimited paid holiday (yes, really) Participation in our company share program Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service) An annual Learning budget of €300 (and more for high performers) to support your development Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself A work from anywhere policy with flexibility to work abroad for a few weeks each year Relocation options, available after one year Flexible, hybrid working options A home office setup budget to make your workspace your own and a monthly work-from-home allowance Claude tokens, so you can automate workflows and build smarter, more efficient ways of working Local benefits You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process. Life at Mews We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company. We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems. A few things that define how we work: High autonomy means high responsibility. People are expected to take ownership and drive outcomes. There isn’t a detailed playbook for everything, and that’s part of what makes the work challenging – and rewarding. Change is constant. We’re growing quickly and adapting as we scale. Teams, processes and priorities continue to evolve, and only people who stay curious and agile will thrive. We’re remote-first, not relationship-free. Flexibility is core to how we work, but strong relationships still matter. Our teams are global, so we need expert collaborators and communicators to help us move forward together. AI is an integral part of our processes. It’s not here to steal people’s jobs, but to amplify efficiency and productivity. We’re motivated to proactively use the technology to seek out better ways of working and share our findings with the rest of the company. If there's anything we can do to support you during the application process, let us know. We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic. One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience. If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.