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Brilliant Earth

Associate Director, Merchandise Planning

RemoteUnited States only
Published
Role
Operations
Experience
Lead
Salary not disclosed
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Open to US only. Set where you work from to check your eligibility.

No BS summary

Merchandise/inventory planning leader with 10+ years in retail, product, or e-commerce, including team leadership. Needs expert Excel, demand planning software, BI/reporting tools, and experience leading planning systems implementations. Commodity or attribute-based inventory planning is a strong plus.

Core skills

ExcelDemand planning softwareBI tools

Optional skills

Blue YonderLogilityDemantrao9MI9DomoTableauPower BI

What you'll do

  • Own sales and inventory forecasts across all categories and functions, and hold the team accountable for the accuracy, timeliness, and achievement of inventory plans and KPIs.
  • Set inventory strategy for fine jewelry assortments, including diamond, gemstone, and precious metal commodities, establishing the parameters (weeks of supply, safety stock, reorder points) that balance service levels against inventory productivity.
  • Lead inventory planning for new showroom launches and growth initiatives, directing the scenario modeling and statistical analysis that pressure-test those plans.
  • Own and continue to evolve the OTB alignment and consensus process, translating financial plans into actionable buying strategies with Merchandising and Finance.
  • Contribute to the annual bookings, ASP, and margin budget-setting process, bringing the inventory point of view to category and department targets and reporting consistently against inventory KPIs.
  • Create and drive the Inventory Planning roadmap.
  • Work with leadership to initiate, prioritize, and approve projects, and manage long-term program schedules through to adoption.
  • Partner with Technology on planning system implementation and maintenance, leading the broader team’s adoption of new demand planning and reporting tools.
  • Adapt planning tools and models to integrate cleanly with our evolving enterprise systems and reporting, identifying gaps, developing workarounds, and replacing them with durable solutions.
  • Leverage AI tools to automate recurring analysis and reporting, and drive identification and rollout of new AI-enabled planning workflows across the function.
  • Manage, coach, and develop a growing planning team through hiring, feedback, and clear team objectives.
  • Raise planning fluency across the organization by mentoring cross-functional Merchandising partners on forecasting and inventory principles, and by representing Planning credibly to executive leadership.

What they require

  • 10+ years in merchandise planning, inventory planning, forecasting, or quantitative analysis within retail, product, or e-commerce, including demonstrated success leading and developing a team.
  • Bachelor's degree or equivalent in Business, Finance, Economics, or a related field; advanced degree or relevant certification a plus.
  • Preferred: Experience with attribute-based or commodity inventory planning (precious metals, gemstones, or other specification-driven categories) is a strong plus.
  • Expert Excel skills: complex formulas, pivot tables, financial modeling, and efficient handling of large datasets.
  • Retail math is second nature.
  • Hands-on experience with demand planning software (Blue Yonder, Logility, Demantra, o9, MI9, or similar) and reporting/BI tools (Domo, Tableau, Power BI); NetSuite or comparable ERP experience a plus.
  • A track record of leading system implementations and cross-functional programs end to end—from defining business requirements and guiding development through adoption—including new forecasting tools, report automation, and process redesign.
  • Experience with AI-assisted tools (e.g., Claude, Excel Copilot, BI-native AI features, Snowflake Intelligence) to automate analysis and reduce manual effort; familiarity with prompt engineering and connecting AI tools to live data sources such as data warehouses or ERP is highly valued.
  • Comfort operating in an evolving systems environment: you can spot the gap, build the workaround, then turn it into lasting process.
  • Expert written and verbal communication, with clear, direct, concise presentations to broader teams and executive leadership.
  • Entrepreneurial spirit and a self-starter mindset, with the ability to think critically and adapt quickly in a fast-paced environment.
  • Commitment to respect and inclusion in the workplace.
  • Interest in socially and environmentally responsible organizations and products.

Benefits

  • Career Growth.
  • Regular 1-1’s with your manager.
  • A variety of training opportunities.
  • Annual 360 review process for all employees.
  • Diverse, mission-minded team.
  • Lifestyle Spending Account.
  • Company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more.
  • Continued Education.
  • Company-sponsored learning in leadership, professional skills, diversity & inclusion.
  • Access to tuition reimbursement for role-specific trainings.
  • Employee Discounts.
  • Generous discount on jewelry.
  • Mental Wellness Perks.
  • Access to mental health resources, such as self-care apps and seminars.
  • Employee Assistance program offers 24/7 access to counseling.
  • Giving Back and Volunteer Opportunities.
  • Teams support local initiatives and spend time together by volunteering.
  • Medical, Dental, and Vision.
  • Multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions.
  • Insurance kicks in on the first day of your 2nd month.
  • 401k match.
  • Paid Time Off.
  • Parental Leave.
  • Paid parental leave.
  • Disability and Life insurance.
  • 100% employer-paid.
  • Pre-Tax Commuter Benefits

Brilliant Earth’s mission is to cultivate a more transparent, sustainable, compassionate, and inclusive jewelry industry. It is described as one of the fastest growing e-commerce jewelers in the world.

E CommerceMid-size
Salary not disclosed