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Beam Therapeutics

Associate Director/Director, Gene Therapy Operations

RemoteUnited States only
Published
Role
Operations
Experience
Lead
Employment
Full-time
$185k–$260k/yr
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Open to US only. Set where you work from to check your eligibility.

No BS summary

Field-based Associate Director/Director for gene therapy operations with 8+ years in healthcare and required hands-on apheresis experience. Must understand cell therapy workflows, COI/COC, product handling, infusion, FACT/AABB/GxP standards, and be willing to travel over 60% nationwide.

What you'll do

  • Serve as a key member of the field-based Gene Therapy Operations team within Commercial Patient Operations working alongside the Key Account Management and Market Access Teams.
  • Responsible for the operational aspect of treatment center onboarding, patient coordination, apheresis support, and drug product delivery activities at assigned treatment centers.
  • Act as the primary field-based operational partner to treatment centers, ensuring a seamless, compliant, and high-quality patient and provider experience from scheduling through infusion.
  • Support operational commercial readiness and execution for Beam’s lead asset, risto-cel.
  • Serve as a “boots-on-the-ground” operational leader driving consistency, quality, and performance across the treatment center network.
  • Lead operational on-site onboarding, training, and qualification of apheresis and treatment centers.
  • Conduct operational readiness assessments for apheresis, cell therapy lab, pharmacy, and infusion workflows.
  • Support treatment center activation and certification, ensuring readiness for commercial operations.
  • Provide ongoing post-activation support and retraining as needed.
  • Partner with Patient Operations and treatment centers to coordinate patient scheduling across apheresis, manufacturing, and infusion.
  • Act as the field escalation point for scheduling challenges, delays, and exceptions.
  • Ensure alignment across treatment center, manufacturing, and internal teams to maintain timeline adherence.
  • Provide hands-on apheresis expertise and guidance to treatment centers.
  • Support cell collection optimization, including yield, quality, and procedural consistency.
  • Troubleshoot collection challenges and partner cross-functionally to resolve issues in real time.
  • Support treatment centers with drug product receipt, storage, thawing, and administration readiness.
  • Ensure adherence to handling protocols and quality standards.
  • Provide guidance during infusion preparation and day-of-treatment activities, as needed.
  • Ensure strict adherence to Chain of Identity (COI) and Chain of Custody (COC) processes throughout the patient journey.
  • Reinforce compliance with FACT, AABB, and regulatory requirements.
  • Identify, document, and support resolution of deviations and operational issues.
  • Serve as the primary operational point of contact for treatment center stakeholders, including apheresis, CTL, nursing, and pharmacy.
  • Build trusted relationships to drive high-quality execution and customer experience.
  • Partner cross-functionally with KAMs, MSLs, Patient Operations, Quality, and Technical Operations.
  • Capture and communicate field insights, best practices, and trends.
  • Contribute to process optimization and standardization initiatives.
  • Support data collection and reporting to inform collection efficiency, scheduling performance, and patient outcomes.
  • Own site operational readiness and apheresis and patient logistics executions.
  • Work cross functionally while maintaining clear functional accountability.

What they require

  • Bachelor’s degree required.
  • Advanced degree (RN, BSN, MPH, MBA) preferred.
  • 8+ years of healthcare experience, including experience in cell & gene therapy or apheresis operations.
  • Title will be commensurate with the candidate's overall years of relevant experience.
  • Direct hands-on apheresis experience required.
  • Experience supporting treatment center onboarding and/or commercial CGT operations strongly preferred.
  • Strong understanding of apheresis and cell collection processes.
  • Strong understanding of cell therapy workflows, including COI/COC, product handling, and infusion.
  • Strong understanding of regulatory standards, including FACT, AABB, and GxP.
  • Experience with autologous CGT products and SCD preferred.
  • Ability to operate independently in a field-based, highly matrixed environment.
  • Strong problem-solving and escalation management skills.
  • Excellent training, teaching, and clinical communication abilities.
  • High attention to detail with a strong focus on quality and compliance.
  • Patient-centric and customer-focused mindset.
  • Willingness to travel >60% for a field-based role.
  • Ability to support on-site activities at treatment centers, including apheresis and infusion days.

Beam Therapeutics

Beam Therapeutics is a biotechnology company committed to establishing the leading, fully integrated platform for precision genetic medicines. Beam has assembled a platform with integrated gene editing, delivery and internal manufacturing capabilities. Beam’s suite of gene editing technologies is anchored by base editing.

Biotech

Details

Apply routeGreenhouse
$185k–$260k/yr