ELEKS
Associate Customer Engagement Manager, JR657
RemoteUkraine only
- Role
- Sales
- Experience
- Junior
- Employment
- Contract
Salary not disclosed
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No BS summary
Associate client-facing pre-sales/customer engagement role in Ukraine. Needs 1+ year in sales, business development, pre-sales, sales support, account management, or similar, plus Upper-Intermediate English.
Optional skills
SharePointAI tools
Required languages
English Upper-Intermediate or higher, written and spoken
ELEKS is looking for an Associate Customer Engagement Manager in Ukraine.
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REQUIREMENTS
- 1+ year of experience in Sales, Business Development, Pre-Sales, Sales Support, Account Management, or another relevant client-facing role
- Strong communication and stakeholder management skills
- Ability to coordinate multiple stakeholders and work effectively in a cross-functional environment
- Strong organizational skills and attention to detail
- Experience preparing presentations, proposals, reports, or other customer-facing materials
- Ability to structure and communicate information clearly
- Proactive and collaborative approach to work
- Ability to manage several tasks and priorities simultaneously
- Upper-Intermediate or higher level of English, both written and spoken
NICE TO HAVE
- Experience in an IT services or software development company
- Previous exposure to RFI/RFP or proposal preparation
- Understanding of software development and delivery processes
- Experience working with international customers
- Experience with SharePoint or other knowledge management tools
- Hands-on experience using AI tools for research, content preparation, or productivity
RESPONSIBILITIES
- Support Customer Engagement Managers throughout the pre-sales process
- Coordinate the collection, validation, and consolidation of information required for customer-facing materials
- Prepare and contribute to RFI responses, proposals, presentations, and other pre-sales materials
- Collaborate with Business Development, Delivery teams, and subject matter experts to gather relevant business and technical information
- Support the preparation and maintenance of customer references and case studies
- Maintain and continuously improve the SharePoint-based pre-sales knowledge repository
- Ensure that customer-facing materials are accurate, structured, consistent, and delivered on time
- Support multiple pre-sales engagements across different regions and business domains
- Contribute to continuous improvement of internal pre-sales processes and practices
- Use AI-enabled tools to improve the quality and efficiency of pre-sales activities
WHAT YOU WILL GET WITH ELEKS
- Close cooperation with a customer
- Challenging tasks
- Competence development
- Team of professionals
- Dynamic environment with low level of bureaucracy
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What you'll do
- Support Customer Engagement Managers throughout the pre-sales process
- Coordinate the collection, validation, and consolidation of information required for customer-facing materials
- Prepare and contribute to RFI responses, proposals, presentations, and other pre-sales materials
- Collaborate with Business Development, Delivery teams, and subject matter experts to gather relevant business and technical information
- Support the preparation and maintenance of customer references and case studies
- Maintain and continuously improve the SharePoint-based pre-sales knowledge repository
- Ensure that customer-facing materials are accurate, structured, consistent, and delivered on time
- Support multiple pre-sales engagements across different regions and business domains
- Contribute to continuous improvement of internal pre-sales processes and practices
- Use AI-enabled tools to improve the quality and efficiency of pre-sales activities
What they require
- 1+ year of experience in Sales, Business Development, Pre-Sales, Sales Support, Account Management, or another relevant client-facing role
- Strong communication and stakeholder management skills
- Ability to coordinate multiple stakeholders and work effectively in a cross-functional environment
- Strong organizational skills and attention to detail
- Experience preparing presentations, proposals, reports, or other customer-facing materials
- Ability to structure and communicate information clearly
- Proactive and collaborative approach to work
- Ability to manage several tasks and priorities simultaneously
- Upper-Intermediate or higher level of English, both written and spoken
- Preferred: Experience in an IT services or software development company
- Preferred: Previous exposure to RFI/RFP or proposal preparation
- Preferred: Understanding of software development and delivery processes
- Preferred: Experience working with international customers
- Preferred: Hands-on experience using AI tools for research, content preparation, or productivity
Benefits
- Close cooperation with a customer
- Challenging tasks
- Competence development
- Team of professionals
- Dynamic environment with low level of bureaucracy
ELEKS is a global software engineering and technology consulting company, delivering full-cycle product development, AI, data science, cloud and cybersecurity services since 1991.
Salary not disclosed