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NielsenIQ

Associate Client Manager

RemoteUnited States only
Published
Role
Sales
Experience
Mid
Employment
Full-time
Company size
Enterprise
$69k–$83k/yr
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Open to US only. Set where you work from to check your eligibility.

No BS summary

Associate Client Manager needed for Customer Success team. Requires 3+ years of industry experience (CPG, Retail, market research, analytics, or consulting) and advanced data analysis skills. Must be comfortable managing complex client relationships and solving problems. College/University degree required.

Core skills

data analysisconsumer buying behaviorclient management

Required skills

data synthesisclient relationship managementproblem solvingtime managementprioritization

Optional skills

NielsenIQ platformssyndicated dataretail measurement toolsCategory Management

Required languages

English

What you'll do

  • Partner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity.
  • Develop a consultative approach to client business issues, understanding the industry and what issues a client is facing.
  • Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations.
  • Lead client presentations with proactive insights and action-oriented recommendations.
  • Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets.
  • Identify opportunities for increased partnership and elevate those opportunities to organizational partners.
  • Facilitate clear day-to-day communications with customers, proving the value of NielsenIQ solutions in support of growth, adoption, and value creation.
  • Ensure client stakeholders buy into outcomes and value NielsenIQ is delivering to them
  • Understand client structure and organization.
  • Ensure on-time delivery of solutions to achieve forecasted revenue on-time.
  • Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome.

What they require

  • 3+ years of industry related experience – CPG, Retail, market research, analytics or consulting.
  • Advanced capability in data analysis and synthesis, leveraging large datasets to uncover trends, patterns, and business opportunities.
  • Skilled at managing complex client relationships and solving problems effectively.
  • Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced, matrixed environment.
  • College/University Undergraduate or Master’s degree.
  • You are flexible and easily adapt in a dynamic work environment.
  • You have a can-do attitude and are able to tell a story using data.
  • You are the first to recognize an opportunity, then turn it into a solution.
  • Curiosity, communication, and critical thinking drive your work.
  • You are comfortable working with complex customer relationships and issue resolution.
  • You are creative in leveraging existing data sources to answer tough questions.
  • You have strong time management skills and are comfortable managing multiple priorities.

Benefits

  • flexible working environment
  • comprehensive health insurance
  • industry-leading parental leave
  • life insurance
  • education support
  • Comprehensive healthcare plan (medical, Rx, dental, and vision).
  • Flexible spending accounts and a Health Savings Account (including company contributions).
  • Life and AD&D insurance.
  • 401(k) retirement plan including company matching contributions.
  • Disability insurance.
  • Tuition Reimbursement.
  • Discretionary paid time off program and 11 paid holidays.
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.

Market ResearchEnterprisenielsen.com
$69k–$83k/yr