Applications Engineer

Bradken is a global manufacturer of custom-engineered products and solutions for the resources sector. Our products operate in some of the toughest mining environments, where performance, reliability and practical engineering support matter. We are seeking an Application Engineer to support our Mining product lines, with a primary focus on Excavator Buckets, Ground Engaging Tools and Crawler Systems and broader support across for electric rope shovels and hydraulic excavators. This is a hands-on, customer-facing engineering role. You will work closely with customers, Sales, Product Design, Manufacturing and Supply Chain teams to understand site issues, support product performance and help turn field feedback into practical engineering solutions. This is a remote-based role for anyone currently based anywhere in Zambia, with regular travel to customer sites (approximately 50–75%). About the role As an Application Engineer, you will provide technical support across Bradken’s mining products, from site-based problem solving through to product updates, reverse engineering and product development. You will help capture customer requirements, provide engineering input, support field evaluations and ensure technical information is shared clearly across the business. Key responsibilities · Provide technical support for mining customers and regional Sales teams. · Support product performance reviews, field evaluations and warranty-related technical analysis. · Assist with product design, customisation, reverse engineering and product improvement work. · Prepare solid CAD models, drawings, analysis/simulation inputs and technical documentation. · Work with internal teams to ensure products can be designed, manufactured and delivered to customer requirements. · Support product trials, testing, validation and customer feedback. · Maintain a strong focus on safety, quality, customer outcomes and Bradken’s engineering standards. About you You are a practical Mechanical Engineer (or equivalent) who can work confidently with customers, technical teams and site-based challenges. You bring strong problem-solving skills, sound engineering-based judgement and the ability to communicate technical information clearly. You are comfortable moving between design work, product support and customer-facing conversations. You will bring: · A Bachelor’s degree in Mechanical Engineering or equivalent. · Experience in design, reliability, application engineering or a related technical role. · Experience in mining, construction equipment, fabrications, heavy manufacturing or similar industrial environments. · Product design, product development or project delivery experience. · Working knowledge of 3D CAD and FEA software. · A current driver’s licence and ability to travel locally and regionally. Experience with Siemens NX, ANSYS, Siemens Teamcenter PLM or 3D scanning will be highly regarded. Knowledge of surface mining equipment, mine site requirements and MSHA or relevant regional mine hazard training will also be valued. This position is open to Zambian citizens and holders of valid Zambian Permanent Residence permits only. Why join Bradken This role gives you the chance to stay close to the field, work on real mining equipment challenges and contribute to product improvements that matter to customers. You will be part of a global business where engineering, customer focus and practical problem solving come together. We offer: Safety first environment and mindset Flexible work options Competitive Total Reward Packages Employee Assistance Program for you and your family How we hire : About Our Screening Process As we work with teams around the world, time‑zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation, we may invite candidates to complete a one‑way video screening at a time that suits them.If you require adjustments or an alternative format, we’re happy to discuss this. Before commencing employment , you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing. We respectfully request no recruitment agency approaches. Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.