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SS&C

Application Administrator

RemoteUnited States only· UTC-5…UTC-5
Published
Role
DevOps
Employment
Full-time
Company size
Enterprise
$70k–$80k/yr
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Open to US only · UTC-5…UTC-5. Set where you work from to check your eligibility.

No BS summary

Remote East-Coast technical operations role (night shift 4pm–12am ET) supporting SaaS applications. Requires hands-on Windows/Linux administration, scripting, monitoring, incident response, and familiarity with encryption (PGP/GPG) and SFTP. US East Coast location restriction; shift and occasional weekend maintenance required.

Core skills

scriptingapplication monitoringincident response

Required skills

WindowsLinuxPGPGPGSFTP server configurationmonitoringtroubleshootingKubernetes

Optional skills

VAX VMSKubernetes and/or container technologiestroubleshooting Microsoft products and protocolsexperience with enterprise applicationscloud computing

What you'll do

  • Provide first level technical support for various SS&C hosted applications to ensure uptime and service level objectives are met
  • Ensure SS&C’s operations, such as application job scheduling and server operations work properly and meet business and client expectations
  • In the event of an incident or failure, participate in repair and restoration of processing and systems availability in coordination with other departments
  • Lead or assist root cause analysis efforts and work with others to prevent future recurrences
  • Monitor application availability and performance
  • Work with peers and customers to troubleshoot infrastructure, application, database, and network related issues
  • Coordinate/communicate with various teams on tasks and escalations using Agile methodologies
  • Participate in 24x7 escalation/rotation support as part of the larger team
  • Support new virtual and cloud solutions that improve SS&C service offerings
  • Ensure change management procedures are followed in a timely manner
  • Participate in the creation and maintenance of relevant documentation
  • Participate in Disaster Recovery validation scenarios

What they require

  • Note the required hours of this role are Monday through Friday from 4 PM to 12 AM Eastern Time
  • Occasional weekend coverage for maintenance activities (typically during the morning) is required
  • Excellent understanding and working knowledge of Windows and/or Linux operating systems
  • Working knowledge of Encryption tools such as PGP, GPG, and GNU SFTP server configuration and troubleshooting
  • Knowledge of scripting technologies and/or willingness to learn
  • Ability to participate in incident response and root cause analysis
  • Ability to coordinate with multiple teams and follow change management processes
  • BS or MS Degree in Computer Science or similar degree (preferred)
  • Some professional experience or a prior internship (preferred)
  • Strong problem-solving skills and good interpersonal and written communication skills

Benefits

  • medical, dental, and vision coverage
  • 401(k) plan with company match
  • paid time off, holidays, and parental leave
  • professional development reimbursement opportunity
  • may be eligible for discretionary bonus and/or equity awards

an American multinational financial technology company

🇺🇸 United StatesFintechEnterprisessctech.com/
$70k–$80k/yr