API Analyst - SARA Plus

Are you a team player with strong troubleshooting skills looking to contribute to a growing organization? The API Analyst is responsible for supporting the design, implementation, testing, documentation, and maintenance of Application Programming Interfaces (APIs) that enable seamless integration between internal and external systems. This role serves as the bridge between business stakeholders, software developers, product teams, and third-party partners to ensure API solutions meet business requirements, security standards, and technical specifications. The ideal candidate has strong analytical skills, understands RESTful API’s and web services, and enjoys solving technical integration, challenges while improving the overall customer and developer experience. About SARA Plus SARA Plus is an order entry software designed to help dealers such as AT&T and Direct TV manage their business more effectively. It is used to track inventory, place orders and provide analytical data. It provides a single interface that is streamlined to manage all customer orders. About DSI DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners; through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions. We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, Loging & Institutions, Multi Dwelling Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities. Key Responsibilities Analyze business and technical requirements to define API integration solutions Collaborate with Product Managers, Software Developers, QA Engineers, and business stakeholders to gather API requirements Document API specifications, workflows, request/response models, and technical requirements Assist with API design reviews to ensure scalability, performance, security, and maintainability Test APIs using tools such as Postman, Swagger, or similar platforms Support third party integrations by providing technical guidance and troubleshooting assistance Work with QA teams to validate API functionality during software releases Assist in identifying opportunities to improve API standards, governance, and development processes Ensure APIs comply with company security, authentication, and data privacy standards Required Qualifications Bachelor’s degree in computer science, Information Systems, Software Engineering, or related field 2 to 5 years of experience working with APIs, software integrations, or technical business analysis Strong understanding of RESTful APIs and JSON Ability to translate technical concepts into business-friendly language Excellent written and verbal communication skills Basic understanding of SQL and relational databases Strong analytical and problem-solving skills Experience Experience with GraphQL APIs Familiarity with API gateways and integration platforms Experience working in Azure, AWS, or Google Cloud microservices architecture Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training and career development opportunities Growth opportunities within a fast-growing company