Analytics Consultant

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The Consultant, Consultative Analytics is responsible for transforming data into actionable insights that support business decision-making. This role focuses on recurring reporting, ad hoc analysis, measurement, dashboard support, data investigation, and the application of AI-enabled tools to improve efficiency and insight generation. The ideal candidate is naturally curious, enjoys solving problems with data, and is excited about using emerging technologies such as AI to improve how work gets done. They are comfortable working independently on analytics projects while partnering with senior team members to develop business understanding, consulting skills, and stakeholder management capabilities over time. This is a permanent remote opportunity supporting US-based stakeholders. Candidates should be comfortable working primarily during US business hours and collaborating with global teams.