Analyst, Financial Operations (AP)

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. How This Role Makes a Difference The Analyst, Financial Operations is a key member of the Financial Operations team responsible for supporting accurate, timely, and compliant financial operations activities across Accounts Payable, Accounts Receivable, billing, cash application, payment tracking, reconciliations, reporting, and operational accounting support. This role focuses on day-to-day transaction execution, including preparing and reviewing vendor bills, customer invoices, sponsor billing support, payment records, sales orders, project records, account documentation, and variance research. The Analyst partners closely with Finance, Accounting, Clinical Operations, Project Management, Procurement, Delivery, Vendors, Customers, and other cross-functional stakeholders to ensure financial activity is properly documented, accurately reflected in company systems, and aligned to business requirements. The Analyst is expected to maintain strong attention to detail, follow established procedures and internal controls, escalate issues appropriately, and contribute to accurate reporting, cash flow visibility, and financial data integrity. How You'll Make An Impact Transaction Processing / Core Functional Work: Performs day-to-day AP, AR, billing, cash application, vendor bill preparation, invoice processing, payment support, collections follow-up, or other assigned Financial Operations tasks. Reconciliations, Reporting & Close Support: Supports basic reconciliations, month-end close activities, reporting updates, account research, accrual support, invoice status tracking, or customer/vendor account documentation. Issue Resolution & Stakeholder Support: Responds to routine internal and external inquiries, research basic discrepancies, follows up on missing information, and escalates issues appropriately. Process Improvement / Team Support / Additional Duties: Supports small process improvements, team backup coverage, training support, system testing, special projects, or other duties aligned with the Analyst level. The Expertise Required Financial Operations Knowledge: Understands core Accounts Payable and Accounts Receivable processes, including vendor bills, customer invoices, billing support, payment tracking, cash application, account reconciliations, and aging review. Demonstrates basic understanding of how AP and AR activities support accurate financial reporting, cash flow visibility, month-end close, and audit readiness. Invoice, Billing, and Payment Support: Prepares, reviews, and supports vendor bills, customer invoices, sponsor billing, payment records, and related financial documentation. Ensure transactions are accurate, complete, properly supported, and aligned to contracts, purchase orders, approvals, milestones, or other business requirements. Identifies basic discrepancies in invoices, billing details, payment activity, or account records and escalate issues appropriately. Reconciliation, Reporting, and Analytical Skills: Supports reconciliations, account research, invoice aging reviews, variance analysis, accrual support, and month-end close activities. Reviews financial data for accuracy, completeness, and consistency. Uses reporting and analysis to identify trends, discrepancies, missing information, or items requiring follow-up. Financial Systems and Tools: Utilizes ERP, billing, procurement, workflow, or financial systems to enter, maintain, review, and research financial transactions and records. Maintains accurate vendor, customer, invoice, payment, sales order, project, or account documentation in company systems. Use Excel, Google Sheets, or similar tools for reconciliations, reporting, tracking, and data analysis. Process, Documentation, and Controls: Follows standard operating procedures, approval workflows, documentation requirements, and internal controls. Maintains audit-ready records and supports documentation requests. Identifies opportunities to improve documentation, reduce errors, strengthen process consistency, or support operational efficiency. Cross-Functional Collaboration: Partners with Finance, Accounting, Clinical Operations, Project Management, Procurement, Commercial, vendors, customers, sponsors, and other stakeholders to support accurate and timely financial operations execution. Gathers information, validates billing or payment details, resolves routine questions, and escalates unresolved issues as needed. Communicates clearly and professionally with internal and external stakeholders. Attention to Detail and Accuracy: Demonstrates strong attention to detail in data entry, invoice review, coding, reconciliations, and documentation. Reviews financial information carefully to reduce errors and support timely decision-making. Maintains high standards for accuracy, completeness, and follow-through. Problem Solving and Issue Resolution: Research basic transactions, billing, payment, vendor, customer, or account discrepancies. Identifies root causes where possible and recommends practical next steps. Escalates complex or high-risk issues with appropriate context and supporting documentation. Adaptability and Continuous Improvement: Adjust priorities and workflows to support evolving business needs, close timelines, audit requests, system changes, and operational priorities. Learning new tools, processes, policies, and business requirements with a proactive mindset. Supports process improvement, system testing, documentation updates, and team backup coverage as needed. Integrity and Confidentiality: Handles financial, vendor, customer, sponsor, and company information with discretion and professionalism. Follows internal policies and ethical standards in all financial operations activities. Protect confidential information and escalate concerns appropriately. Commitment to Integrity and Confidentiality: Handles sensitive sponsor and financial data in accordance with internal control policies. Upholds professional and ethical standards in all financial dealings. Certifications/Licenses, Education, and Experience Minimum Education: Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline, preferred. Minimum Experience: 0-3 years of relevant experience in accounting, finance operations, accounts payable, accounts receivable, billing, cash application, procurement, accounting support, operations, or a related business function. Internship, administrative finance, accounting support, AP, AR, billing, procurement, or operations experience may be considered relevant. Experience using ERP systems (e.g., NetSuite, SAP, Oracle), billing systems, procurement platforms, workflow tools, Microsoft Excel, Google Sheets, or financial reporting tools preferred. Experience in clinical research, healthcare, pharmaceutical, life sciences, or professional services industry is a plus, but not required. How We Work Together Location : Remote within the United States. This role requires 100% of work to be performed in a remote office environment. Travel : This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. Physical demands associated with this position Include : The ability to use keyboards and other computer equipment. The expected pay range for this role is $50,000 - $70,000 USD per year for full time team members. Benefits & Perks (US Full Time Employees) Paid Time Off (PTO) and Company Paid Holidays 100% Employer paid medical, dental, and vision insurance plan options Health Savings Account and Flexible Spending Accounts Bi-weekly HSA employer contribution Company paid Short-Term Disability and Long-Term Disability 401(k) Retirement Plan, with Company Match Mandatory Employer Disclosures Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. #LI-Remote Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com