Analyst, Channel Operations

ABOUT US At the heart of AG1 lies a commitment to our mission to empower people to take ownership of their health. Since 2010, we've dedicated ourselves to bringing Foundational Nutrition to people around the world. Our ethos is deeply rooted in science, with an unwavering dedication to continuous improvement. We leverage and contribute to the latest research to deliver a powerful, straightforward solution for optimal health to our customers. We harness the finest ingredients so that every scoop of AG1 gives you the nutrients you need with the simplicity you want in a daily routine. Likewise, our organization puts the same energy into creating an environment that is a reflection of the cultural values that define who we are and how we work together. These seven values— One Spectacular Life, Customer Obsessed, Radical Ownership, High Performance, Courage, Amazing Humans and Continuous Pursuit of Excellence —are a representation of the high standards we set, and hold ourselves accountable to, when it comes to building our global team. THE ROLE We are seeking a detail-obsessed, execution-first Analyst, Channel Operations to support the marketplace portfolio at AG1: Amazon US, Amazon UK/DE, and Walmart.com. Reporting to the leader of Amazon & Marketplaces, you will own the operational backbone of these channels: the daily work that keeps listings live, inventory in stock, compliance current, and data flowing on time. This is a hands-on operational role including VTR defects, MCF corrections, FBA quarantine and expiry, disbursement issues, NetSuite mismatches, KYC and compliance documentation, permissions grants, listing setup, and recurring data pulls. You will take the first pass and clear it faster than it accumulates, which is precisely what unlocks the strategy, testing, and analysis work behind it. You are comfortable living in Seller Central and Walmart Seller Center, fluent in spreadsheets, and you close loops without being chased. You will work cross-functionally with Supply Chain, Finance, DIT, Member Experience, and Affiliate, alongside our external Amazon agency partner, and you will build institutional knowledge quickly. The successful candidate is someone who wants to learn marketplace growth from the inside. The path from this seat runs from executing on the operational floor to owning experiments, channel analysis, and eventually a P&L of your own. WHAT YOU’LL DO Own first-pass operational triage across Amazon and Walmart: VTR, MCF corrections, mixed orders, FBA quarantine, expiry and removal orders, disbursement issues, and NetSuite mismatches. Manage inventory health and inbound shipments to keep us at 100% in-stock on FBA, confirm the right quantities are shipping in, and flag stock-out and overstock risk before it lands. Execute listing and catalog work: new SKU and pack-size setup across Amazon and Walmart, variation and content updates, and pack-out recommendations for bulk offerings. Own access and permissions administration across Seller Central US/UK/DE/AU and the Ads Console, including the KYC, identity documentation, and data-entry steps across accounts. Support compliance and documentation workstreams: EU KYC and verification, GMP certificate sourcing, supplement facts updates, and food-business documentation. Run recurring data pulls and exports (Tiger Tracks, AU orders, agency reporting handoffs) on a reliable cadence, with clean and consistent formatting. Support AE markets and affiliate and partner operations, including account connections and creator sampling programs across MCF and Levanta. Help execute the channel testing roadmap — build test documentation, launch A/B tests on images, video, A+ content, and SEO, and track results. Keep a clean record of open issues, cases, and appeals, and know when to escalate to Supply Chain, Finance, DIT, or our agency partner. Contribute to weekly channel reporting and highlight the trends, anomalies, and opportunities you spot in the data. WHAT WE'RE LOOKING FOR 1–3+ years in e-commerce, marketplace, or retail operations; agency, rotational, or analyst-program backgrounds welcome. Hands-on Amazon Seller Central experience strongly preferred; Walmart Seller Center and international marketplaces (UK/DE/AU) a plus. Strong spreadsheet skills — pivot tables, lookups, and disciplined data hygiene — with comfort reconciling reports across multiple systems. Exceptional attention to detail and follow-through. You close loops without reminders, and nothing sits in your queue unattended. Comfort with repetitive, high-volume operational work and with ambiguity. Clear, concise written communication. Sound judgment on prioritization and escalation. Exposure to ERP or inventory systems (NetSuite or equivalent) and to fulfillment and supply chain workflows a plus. Genuine curiosity about marketplace growth, pricing, advertising, SEO, and testing — and the ambition to grow into it. Bachelor's degree in business, marketing, supply chain, or a related field. WHAT’S IN IT FOR YOU? Competitive compensation and performance-based incentive plans. A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one. A strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team. A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness. A high-growth, dynamic environment with opportunities for your direct impact to be felt. Paid holidays, company-wide reset and reflect days, and unlimited PTO (based on your country of residence). In-person team meetups for optimal collaboration, team building and accelerating productivity. A work environment and culture that is based on high performance, productivity and continuous improvement. The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day. Access to AG1 products and branded swag. Monthly telecom stipend to offset some of the costs of home internet/wifi for eligible team members. All other benefits and insurances as required by law, based on your specific country of residence. AG1 is dedicated to providing equitable and competitive compensation & benefits packages. For this particular role, the base salary range is $70,000 - $90,000 and will ultimately be decided at the offer stage, based on an individual candidate’s level of skills and experience aligned with the needs of this role. Base salary is one component of total compensation for this position. We provide a competitive mix of base salary, performance bonus, and stock option allocation for eligible roles. AG1 is an Equal Opportunity Employer. We are committed to inspiring fulfilling lives, starting with a focus on health and we believe this starts in the workplace. We do this by providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where all team members can thrive, feel a sense of belonging, and make a difference in the world together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. We are an equal opportunity employer. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.