Ad Operations Specialist

AD OPERATIONS SPECIALIST (Remote) THE RUNDOWN Playfly Sports is looking for an Ad Operations Specialist to join our team. In this role, you will support the execution, governance, and optimization of Playfly's enterprise digital advertising business by serving as the operational bridge between Sales, Property Partner Services, FanServ, technology vendors, and university partners. You will own campaign intake and submission, operational standards, inventory strategy, vendor coordination, and advertising technology initiatives that maximize campaign performance, improve operational efficiency, and drive revenue growth across the Playfly portfolio. WHAT YOU’LL ACCOMPLISH Serve as Playfly's primary owner of digital advertising operations across university and high school partner websites and mobile applications Collect campaign requirements from Playfly Sports Properties teams and submit digital advertising campaign requests through Stadium, FanServ's campaign management platform, ensuring all creative assets, targeting parameters, flight dates, impression goals, and sponsorship details are complete and accurate prior to execution Coordinate with Playfly Sales, Property Partner Services, and FanServ to facilitate campaign launches, revisions, creative updates, and delivery priorities Act as Playfly's primary operational liaison with FanServ, managing day-to-day communication, issue resolution, workflow improvements, service-level expectations, and implementation of new advertising capabilities Review campaign pacing, delivery, and operational performance, escalating issues and coordinating resolutions with FanServ and internal stakeholders Provide inventory forecasts, campaign flight recommendations, and monetization guidance to Playfly Sports Properties sales teams Drive inventory strategy, supply optimization, and yield management through ongoing analysis of inventory utilization, fill rates, and advertising performance Serve as the subject matter expert for Playfly Sports Properties on digital advertising capabilities, ad serving best practices, monetization opportunities, and campaign execution workflows Partner with website, mobile application, and advertising technology vendors to support platform enhancements, technical integrations, and new advertising capabilities Develop operational standards, documentation, and best practices that drive consistency, efficiency, and scalability across the Playfly portfolio Monitor digital advertising and ad technology trends, recommending new tools, workflows, and capabilities that improve operational efficiency, advertiser performance, and revenue generation Produce operational reporting, campaign insights, and business recommendations that support revenue growth and informed decision-making Other job-related duties as assigned WHAT YOU’LL BRING Bachelor's degree in digital media or related field preferred 5+ years of professional experience in digital advertising operations, ad trafficking, ad technology, or a similar role Strong working knowledge of the digital advertising ecosystem, including Google Ad Manager 360, ad serving technologies, workflows, terminology, and metrics Knowledge of audience targeting and data-driven advertising tactics Highly organized, detail-oriented, and able to manage multiple projects simultaneously Proficiency with Microsoft 365 applications, particularly Excel, PowerPoint, and Teams, with the ability to analyze data, develop reports, and communicate business insights effectively Orientation toward providing excellent client service and following through on requests Excellent communication skills with the ability to educate and guide individuals with varying levels of digital advertising knowledge TRAVEL, LIFTING, PHYSICAL REQUIREMENTS Occasional travel may be required COMPENSATION Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The base pay range for this role is: $85,000 — $90,000 USD WHAT WE DO Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com WHAT WE STAND FOR At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve. EEOC & DIVERSITY STATEMENT Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. ACCOMMODATIONS Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com . We are unable to sponsor or take over sponsorship of an employment visa for this role at this time Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. For California and UK Residents, please read our Privacy Policy