RTB House
Account Manager
RemoteMexico only
- Role
- Sales
Salary not disclosed
Check eligibility
Open to MX only. Set where you work from to check your eligibility.
No BS summary
Account manager in Mexico for online advertising clients, especially e-commerce brands. Needs experience managing online ad campaigns, analytical/customer-service skills, and fluent Spanish and English.
Required languages
Spanish Fluent; required=trueEnglish Fluent; required=true
What you'll do
- Cooperate with big e-commerce brands in Mexico
- Hold regular meetings with top clients to ensure premium customer service
- Execute customer communications personally and via telephone, video calls, or email according to standards and processes
- Respond to customer requests and inquiries professionally and promptly
- Own customer success and long-term relationships for bigger accounts
- Provide specific information about the company’s services and products
- Assist customers with launching ad campaigns
- Develop and maintain in-depth product knowledge
- Improve and optimize data
What they require
- Experience managing online advertising campaigns for clients
- Preferred: experience working in adtech, advertiser, or agency online area
- Highly developed analytical skills
- Interest in performance marketing, digital marketing, or e-commerce
- Knowledge of customer support tools and processes
- Ability to identify and understand customer needs and requirements
- Highly developed numerical skills and problem-solving skills
- Well-developed verbal and written communication skills
- Multi-tasking ability, high energy, and resourcefulness
- High motivation and willingness to learn
- Positive can-do attitude
Benefits
- Remote working
- Engaging role in a new fast-growth project
- Chance to be part of a team shaping the future of online marketing globally
- Opportunity to work with a global team
- Versatile tools and training opportunities
- Being part of an award-winning organization with outstanding growth numbers
- Working at a company with a product based on AI technology and Deep Learning
- Flexible environment with balance between personal and professional life
- Attractive salary plus a bonus system
RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.
Details
Apply routeGreenhouse
Salary not disclosed