Systems Administrator (Salesforce)
- Опыт
- Мидл
- Занятость
- Полная занятость
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Коротко по делу
Salesforce systems administrator for Army recruiting operations with professional Salesforce admin experience. Needs Salesforce configuration, security, user/data management, reporting, workflow automation, requirements analysis, testing, and enterprise/cloud/CRM support. Must verify eligibility to work in the United States upon hire.
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Job PostMetroStar2025-08-12T14:18:15-04:00
**Please stay vigilant—**MetroStar only communicates through official channels. Communications from “@metrostarcareers.com” are not legitimate; if you suspect fraudulent activity, contact us directly.
Delivering targeted transformation and meaningful innovation is kind of our thing – we’ve been propelling government missions since 1999.
Delivering targeted transformation and meaningful innovation is kind of our thing – we’ve been propelling government missions since 1999.
Delivering targeted transformation and meaningful innovation is kind of our thing – we’ve been propelling government missions since 1999.
Чем предстоит заниматься
- Administer, configure, and maintain the Army's Salesforce-based AIE Recruiting Platform.
- Configure and manage Salesforce objects, fields, page layouts, record types, workflows, validation rules, approval processes, Flows, and security settings.
- Gather, analyze, document, and translate business requirements into scalable Salesforce solutions.
- Collaborate with Product Leads, Product Designers, Developers, and government stakeholders to implement new capabilities and enhancements.
- Support the design, testing, deployment, and maintenance of Salesforce functionality and integrations.
- Develop and maintain reports, dashboards, and analytics that support recruiting operations and leadership decision-making.
- Monitor platform performance, data quality, system security, and user adoption metrics.
- Troubleshoot platform issues and coordinate resolution activities across technical teams.
- Support user acceptance testing, release management activities, and production deployments.
- Identify opportunities to improve recruiting processes through automation and streamlined workflows.
- Leverage Salesforce AI capabilities, Agentforce, Einstein AI, generative AI tools, and other emerging technologies to improve recruiter productivity and user experiences.
- Utilize AI-enabled tools to assist with requirements analysis, solution development, documentation, testing, and process improvement initiatives.
- Ensure compliance with Army, DoD, cybersecurity, privacy, and data governance requirements.
- Create and maintain system documentation, configuration guides, standard operating procedures, and training materials.
- Provide end-user support, platform training, and knowledge transfer activities.
- Contribute to program deliverables, performance metrics, and continuous improvement efforts.
Что требуется
- Bachelor's degree in an applicable field plus one full academic year of graduate education in a specialized field; OR Bachelor's degree in a specialized field plus two (2) years of applicable experience; OR Bachelor's degree in any field with a minimum of three (3) years of specialized experience.
- Experience administering Salesforce environments in a professional setting.
- Knowledge of Salesforce configuration, security models, user management, data management, reporting, and workflow automation.
- Experience gathering requirements and translating business needs into technical solutions.
- Experience supporting enterprise software applications, cloud-based platforms, or CRM systems.
- Proficiency with Salesforce Flow, permission sets, profiles, dashboards, reports, data imports, and platform configuration.
- Experience testing, troubleshooting, and resolving system and application issues.
- Ability to analyze business processes and recommend improvements through automation and technology solutions.
- Familiarity with Agile development methodologies and iterative delivery practices.
- Preferred: Experience working with system integrations, APIs, and third-party applications.
- Experience supporting data quality, governance, and system security initiatives.
- Preferred: Knowledge of AI-enabled Salesforce capabilities including Einstein AI, Agentforce, predictive analytics, or other emerging technologies.
- Experience utilizing AI tools to improve productivity, documentation, analysis, or business processes.
- Understanding of software development lifecycle concepts, system requirements analysis, and solution testing.
- Strong analytical, problem-solving, and organizational skills.
- Strong written, verbal, and presentation skills.
- Ability to work independently and develop innovative approaches to solving complex technical and business challenges.
- All persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Преимущества
- Performance-based bonuses
- Company-paid training and/or certifications
- Referral bonuses
- Bonuses and/or additional incentives based on individual and company performance
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO) and holidays
- Parental Leave and dependent care
- Flexible work arrangements
- Professional development opportunities
- Employee assistance and wellness programs
- Generous benefits package
- Professional growth
- Valuable time to recharge
MetroStar has led a two-decade legacy of building technology services teams with a mission focused on people and customer value.