Strategic Alliances Partnership Manager

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

The Role

As the Strategic Alliances Partnership Manager, you will be a high-impact contributor reporting to the Head of Global Strategic Alliances. This role will serve as the primary program lead for OEM and key technology partners, driving the entire partner lifecycle. This includes strategic relationship management, leading technical integration and operational readiness, and executing joint demand-generation and sales enablement campaigns to build a robust sales pipeline. You will provide continuous field support for sales opportunities, proactively identify and onboard new ISV partners for ecosystem development, and ensure cross-functional operational integrity and performance tracking across all alliance programs.

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What You’ll Be Doing:

• Strategic Relationship Management: Act as the primary program lead for both OEM and targeted technology partners. Drive initial engagement, establish a structured partnership model, and lead annual joint partner planning to align key performance indicators (KPIs), revenue targets, and strategic milestones.
• Ecosystem Development: Proactively identify, prioritize, and engage net-new strategic Independent Software Vendor (ISV) partners and large platform providers (e.g., HR/Payroll) to fill product gaps and expand growth portfolios.
• Partner Onboarding & Tech Implementation: Lead end-to-end onboarding journeys for OEM and technology partners. Create detailed implementation plans to ensure technical integration (such as API alignments, white-label readiness, and sandbox provisioning) and operational readiness are achieved on schedule.
• Pipeline Generation & Co-Marketing: Collaborate closely with marketing and field teams to design and execute joint demand-generation campaigns, webinars, and regional ecosystem events aimed at building a robust sales pipeline with both OEM and technology partners.
• Sales Enablement & GTM Support: Bridge the gap between partner organizations and internal sales teams. Design and deliver tailored enablement sessions that clearly articulate joint value propositions and integrated solution positioning to create new co-selling opportunities.
• Ongoing Opportunity & Account Management: Provide continuous field and GTM support for OEM and technology partners. Cultivate deep field relationships with executives, alliance / partner leads and Go-to-Market (GTM) leadership to keep solutions top-of-mind and drive new awareness campaigns.
• Cross-Functional Operational Integrity: Serve as the primary internal liaison to ensure seamless execution, lead hand-offs, and compliance across systems (such as Salesforce or NetSuite) between the supported alliance partners and JumpCloud's GTM teams - SMB, Commercial, Enterprise, VAR, as well as, Operations, ESE, Finance and Product.
• Performance Tracking & Program Health: Monitor, audit, and report on the operational health of your supported alliance programs. Utilize data to identify processes or bottlenecks and implement programmatic improvements.

We’re Looking For:

• Experience: 5+ years of experience working specifically with ISV and cloud software partners.
• Proven Track Record: Success in building revenue-generating alliances with technology partners while achieving growth targets. Demonstrated ability to execute and support an OEM motion within the Saas / ISV space.
• Domain Expertise: Deep knowledge of identity, security, infrastructure, and SaaS products.
• Market Knowledge: A seasoned understanding of partner ecosystems, including VARs, SIs, and MSPs.

Preferred Qualifications:

• Experience with Identity and Access Management (IAM) solutions.
• Previous experience in a fast-paced, hyper-growth SaaS environment.
• A self-starter who thrives in a remote-first environment and can work independently across multiple time zones.
• Bachelor’s degree or equivalent.

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In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $150,000-$185,000 OTE, including base salary and any related bonuses or commissions.

In the US, JumpCloud® provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have a flexible paid time off policy.

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Where you’ll be working/Location:

JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"

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