Senior Sales Engineer, RN/Technical
- Роль
- Продажи
- Опыт
- Синьор
- Занятость
- Полная занятость
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Коротко по делу
Senior client-facing sales engineer for healthcare tech, with 5+ years discussing complex integrations, architecture, AI-enabled solutions, and workflow integration with large healthcare customers. Needs healthcare interoperability experience with FHIR, HL7, Smart on FHIR, APIs, security/compliance reviews, and up to 25% travel.
Ключевые навыки
Обязательные навыки
Желательные навыки
Stay Healthy
MCG Employee Healthcare Benefits
MCG offers several options
for medical, dental, and vision coverage based on an employee’s individual needs.
Short and long-term disability
for eligible employees
Telemedicine Benefit:
Doctor on Demand to speak or video chat with a physician 24/7.
Employee Assistance Program
which offers free counseling and referral service for financial, legal, or substance abuse challenges.
Employer-paid Basic Life and Accidental Death & Dismemberment (AD&D) Insurance
with options to purchase supplemental policies.
Fitness & Wellness
Employees who work in our downtown Seattle headquarters have the option of applying for a gym membership in the 701 Fifth Avenue building facilities.
With our Hearst affiliation, we are able to offer LGBTQ+ health services through Included Health for all benefits-eligible employees and their dependents.
Online support and resources for maternal and family health through Maven Clinic for all benefits-eligible employees and their partners.
Prepare for Your Future
Educational Development
Generous tuition reimbursement, frequent internal training programs, and the potential to travel to industry conferences. MCG also hosts a monthly Lunch & Learn series (live webinars) which allows our teams to share knowledge across departments. Our parent company, Hearst, also offers a number of virtual educational and networking opportunities including access to the Hearst Career Navigator which can help you identify new roles and opportunities across all of Hearst.
Our employees have access to e-learning platforms to acquire new skills and test their knowledge development.
MCG employees also have free access to college counseling and advisors through Bright Horizons for individualized advice from former college admissions and financial aid officers.
Student Financial Support
Through our parent company, Hearst, we offer our employees and their children the ability to refinance federal or private student loans through SoFi. This benefit is completely flexible – you can pick the term and type of loan, and even change it if lower rates become available. In addition, SoFi offers plans in which employees can contribute to 529 College Plans to save for future college expenses.
Retirement Benefits
A 401K program (with company matching) and diverse investment options through Voya Financial.
Work-Life Balance
Time Off
We work hard to play hard, and we understand the need to recharge. We offer a generous combination of paid holidays, PTO, and up to 10 additional personal days a year (based on hire date). This means you potentially have 25 paid days available in your first year. And that doesn’t include an additional 13 company-recognized holidays which are also paid.
Work Environment
We believe in fostering an environment that supports employees with our safe and modern offices in Seattle (Washington).
Our Seattle headquarters features updated office technology, a break area with expansive views of Puget Sound, a coffee/espresso machine, and frequent (complimentary) snacks and refreshments.
Flexible Working Arrangements
MCG offers a highly flexible, hybrid working environment. We allow for remote working, and our new office in Seattle is intentionally designed as a “collaboration and innovation” space vs. your standard cubicle office.
Paid Leave of Absence
We offer paid leave for our employees when they need it the most. This benefit is administered by UNUM.
Recognition and Rewards
At MCG, we believe great work deserves meaningful recognition. Throughout the year, employees have opportunities to be nominated for a variety of company-wide awards that celebrate outstanding contributions, including the Hearst Gives Back Service Awards, the quarterly Prism Awards, and the MCG President’s Award for Customer Service.
Family
Parental Leave
An employee who gives birth will be eligible for 8 weeks of paid parental leave.
Bonding Leave
MCG covers 10 weeks of paid leave for employees to bond after birth, adoption, or foster care placement of a new child.
Caregiver Support
Access to a chronic and eldercare concierge service, Wellthy, that provides legal, financial, housing, medical, in-home, and social/mental support for employees with an aging parent, a partner with a serious medical condition, or a child with special needs.
Child & Dependent Care Reimbursement
MCG helps alleviate some of the financial stress that comes with caregiving responsibilities.
Backup Childcare
Backup childcare is available when your usual child care resource is not available, including school closings or holidays, provider vacations, or illness. This program provides safe, reliable, and affordable backup child care services to employees and their families.
Adoption & Surrogacy Benefit
If eligible, you will receive financial support to ease the burden of adoption fees or legal expenses related to establishing a surrogate parenting arrangement.
Pet Insurance
Protect your pet’s health, from wellness care to medical incidents, and use any vet you wish. You may choose from three plans with policies available for dogs, cats, birds, reptiles, and other exotic pets.
The Extras
Seattle Commuter Benefit
For MCG employees who choose to work in our Seattle headquarters, you can use before-tax dollars to pay for the cost of local commuting (bus, train, car) to our Seattle location.
Community Service Benefits
Full-time employees working for MCG are eligible for two paid days of community volunteer activity a year.
Corporate Discounts
Being a part of Hearst allows us to pass on our corporate benefits to you, including magazine subscriptions and Hearst products as well as technology vendors, cell phone providers, car manufacturers, and other well-known organizations. Additionally, Hearst Rise partners with a wide range of diverse suppliers who offer discounts and perks. Discounts and partner businesses are subject to change.
Чем предстоит заниматься
- Strategically partner with Sales Executives and clinician-led Sales Solution Architects to lead and shape complex pre-sales engagements across payer and provider markets, ensuring technical alignment between customer enterprise architecture and MCG solutions.
- Serve as the primary technical point of contact for customer and prospective IT, security, architecture, and digital health stakeholders throughout the sales cycle.
- Lead and architect technical solution strategies related to Smart on FHIR, RESTful APIs, healthcare data exchange, and enterprise system integrations, leveraging standards such as FHIR and HL7.
- Apply deep expertise in API-driven, service-based, and event-driven architectures to support embedded workflows, system extensibility, scalability, and enterprise-grade integration patterns.
- Explain and validate integration approaches involving structured and unstructured healthcare data, including data normalization, transformation, and downstream data usage.
- Translate and articulate how AI models are incorporated into MCG solutions, including data inputs and outputs, governance frameworks, model oversight considerations, and integration into enterprise clinical and operational workflows.
- Lead highly complex, multi-system, multi-stakeholder enterprise deals involving EHR integrations and digital ecosystem expansion.
- Influence solution positioning and commercial strategy by aligning technical architecture with customer business outcomes.
- Contribute to long-term solution strategy based on market feedback and enterprise customer needs.
- Own and drive complex technical due diligence activities, including enterprise security reviews, vendor risk assessments, technical RFP/RFI responses, and penetration testing discussions, ensuring alignment with customer compliance and security requirements.
- Discuss authentication, authorization, identity management, and secure data exchange patterns, including OAuth2, SSO, and role-based access controls.
- Design and present technical solution architectures, system diagrams, data flow diagrams, integration specifications, and deployment models aligned to customer environments.
- Partner with Product, Engineering, SEAD, Security, and Implementation teams to validate technical feasibility, assumptions, constraints, and solution scope.
- Clearly communicate technical capabilities, limitations, dependencies, and trade-offs to internal and external stakeholders.
- Assist in defining implementation approaches, integration timelines, and technical prerequisites to support effective post-sale handoff.
- Collaborate with Marketing and Revenue Operations to develop and maintain technical collateral, reference architectures, and technical enablement materials.
- Proactively identify and mitigate technical and architectural risks early in the sales cycle including data quality, integration complexity, interoperability limitations, security posture, and deployment constraints while developing executive-ready mitigation strategies that protect deal velocity.
- Attend in-person meetings and/or conduct in-person trainings at clients’ worksites.
- Engage in occasional travel to participate in team or company-sponsored events for connection and collaboration.
Что требуется
- Bachelor's degree in Computer Science, Information Systems, Engineering, Healthcare Informatics, Nursing, or a related field, or equivalent practical experience.
- At least 5 years of experience discussing complex technical integrations, architecture, AI-enabled solutions, and workflow integration to large healthcare customers.
- Experience responding to detailed security, privacy, and compliance questions from enterprise customers.
- Strong understanding of modern software development concepts, API-driven integrations, service-based architectures, and embedded application workflows.
- Demonstrated experience with healthcare interoperability standards, including FHIR and HL7, and supporting Smart on FHIR–based integrations.
- Ability to clearly communicate complex technical concepts to both technical and non-technical stakeholders.
- Strong presentation skills and exceptional client-facing communication abilities.
- Travel up to 25% to client sites and MCG-sponsored events.
- Preferred: Relevant technical certifications such as cloud, security, interoperability, or integration technologies.
- Ability to clearly communicate complex technical concepts to both technical and non-technical audiences.
- Strong written and verbal communication skills.
- Consultative, customer-focused mindset with the ability to build trust and credibility with technical and non-technical stakeholders.
- Strong problem-solving skills and comfort working through ambiguity in complex technical environments.
- Excellent organizational skills and attention to detail, particularly in documenting technical requirements and risks.
- Ability to meet client worksite requirements, which may include being fully vaccinated against COVID-19.
Преимущества
- Remote work
- Medical, dental, vision, life, and disability insurance
- 401K retirement plan
- Flexible spending account
- Health savings account
- 15 days of paid time off
- Additional front-loaded personal days
- 14 company-recognized holidays
- Paid volunteer days
- 8 weeks of paid parental leave
- 10 weeks of paid bonding leave
- LGBTQ+ Health Services
- Pet insurance
- World-class benefits
- Security, stability, and resources of parent company Hearst
English-language public research university in Montreal, Quebec, Canada