Senior People Operations Specialist

About Volta

Volta is the category-defining, fully vertically integrated AI infrastructure platform – from capital to clusters to software, under a founder-led enterprise. Our mission is The Utility of Compute™: AI infrastructure as dependable and available as electricity, for every organization that needs it. Launched with a $10B strategic partnership with one of the leading frontier AI labs, a Series A led by Andreessen Horowitz, and a $5B AI Infrastructure Fund, Volta is building the infrastructure layer of the AI era from the ground up. We are 100+ people across London, Palo Alto, and New York, with rapid growth expectations to hundreds.

About The Role

The Senior People Operations Specialist is a key member of Volta's People Operations team, responsible for delivering a seamless, compliant and high-quality employee experience across the entire employee lifecycle. Reporting to the Head of People Operations, this hands-on role ensures the smooth execution of hiring, onboarding, employee changes, leave management, payroll administration and offboarding for a rapidly growing international workforce.

We are looking for an experienced People Operations professional who understands the complexities of supporting a global workforce, thrives in a fast-paced scaling environment, and is passionate about building operational excellence.

Alongside delivering day-to-day People Operations, you will identify opportunities to simplify and automate processes, document scalable ways of working, strengthen compliance and controls, and help build a world-class People Operations function capable of supporting Volta's continued international growth.

What You Will Be Doing

• Deliver the operational execution of the end-to-end employee lifecycle across all jurisdictions, including offers, contracts, onboarding, employee changes, family leave, absence, probation, promotions and offboarding
• Prepare high-quality employment documentation, including contracts, contract amendments, side letters and termination documentation, using approved templates and escalating complex or non-standard cases
• Coordinate global immigration and right-to-work processes, including maintaining records required to meet UK Sponsor License obligations and supporting visa compliance across other jurisdictions
• Act as the first point of contact for employees and managers on People Operations policies, processes, documentation and employment matters, resolving queries independently and escalating complex cases
• Maintain a strong working knowledge of employment legislation and statutory requirements across the countries in which Volta operates, ensuring People processes and documentation remain compliant
• Manage the operational delivery of Employer of Record (EOR) and Professional Employer Organization (PEO) arrangements, ensuring providers deliver accurate, compliant employment documentation and processes
• Ensure People data is processed in accordance with UK GDPR and equivalent international privacy legislation, including data retention, access requests and data minimization
• Act as the day-to-day administrator of Deel (HRIS), maintaining the accuracy and integrity of employee records, compensation, organizational structures and employment documentation
• Manage data flows between Deel, Ashby, Carta, payroll providers and other People systems, and produce accurate People reporting including headcount, attrition, diversity, absence and turnover
• Identify opportunities to simplify, standardize and automate People Operations processes, documenting standard operating procedures to embed operational knowledge within the team

What You Bring

• Substantial people operations or HR operations experience, including a period in a scaling organization where process had to be built rather than followed
• Demonstrable multi-jurisdictional experience running lifecycle operations and employment documentation across several countries, ideally spanning both Europe and North America
• Strong working knowledge of people operations best practice: lifecycle process design, documentation standards, service levels, data hygiene and controls
• Working knowledge of UK employment law and right-to-work requirements, and the judgement to recognize when a local rule elsewhere overrides the UK default
• Sound understanding of data protection in an HR context under UK GDPR
• Excellent attention to detail and strong spreadsheet and data skills
• Absolute discretion with confidential and sensitive information
• Comfortable with ambiguity and volume, and able to prioritize without close supervision REQ-153

What We Offer

At Volta, we believe people do their best work when they feel supported, trusted and able to grow. We're building a company where you can make an impact, keep a healthy balance between work and life, and build a career you're proud of. As a global team, we do our best to provide great benefits wherever you're based. While some benefits vary by country due to local regulations, we believe looking after our people is simply the right thing to do.

• Competitive salary based on the work you do here, not your previous salary
• Equity in Volta, giving you the opportunity to share in the company's long-term success
• Retirement/pension contributions
• Comprehensive health, wellbeing and insurance benefits
• Generous number of vacation days each year

Additional Information

Equal Opportunity

Volta is an equal opportunity employer. We are committed to building a diverse and inclusive team and make employment decisions based on skills, qualifications, experience and business needs. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or any other legally protected characteristic.

Accessibility

Volta is committed to providing an accessible recruitment experience for all candidates. If you require accommodations or adjustments at any stage of the application or interview process, please contact us at askpeople@volta.com. We will work with you to identify reasonable accommodations that enable you to participate fully in the hiring process.

Candidate Privacy Notice

By applying, you consent to the processing of your personal data for recruitment purposes in accordance with applicable data protection laws, including the UK GDPR, EU GDPR and relevant US state privacy regulations. Your data will be shared only with those involved in the hiring process and will not be used for unrelated purposes. For details, see our Recruitment & Candidate Privacy Notice.

Note to Recruitment Agencies

Volta does not accept unsolicited CVs or candidate profiles from recruitment agencies. Any unsolicited submissions, including those sent directly to hiring managers or employees, will be treated as the property of Volta. No agency fees will be payable unless a valid, signed recruitment agreement is in place, and the agency has been specifically engaged for the relevant vacancy.