MediaRadar
Order Management Specialist
УдалённоIndia толькоВ архиве
- Роль
- Операции
- Опыт
- Мидл
- Занятость
- Полная занятость
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Коротко по делу
Order management / revenue operations specialist with 2–4 years of experience. Needs order-to-cash experience and hands-on NetSuite and/or Salesforce; remote role based in India with some US Eastern/Central overlap.
Ключевые навыки
NetSuite/Salesforce
Чем предстоит заниматься
- Accurately enter and maintain sales orders in NetSuite, ensuring full alignment with data from Salesforce and the terms outlined in signed contracts.
- Review and validate order details—including pricing, contract terms, product configurations, and billing schedules—before and after entry.
- Partner closely with the Revenue Operations (RevOps) team to support smooth order execution and data integrity across systems.
- Identify and communicate breakdowns in the order process, proactively looping in Sales and RevOps to resolve discrepancies.
- Conduct regular reconciliations between Salesforce and NetSuite to ensure system data is consistent and up to date.
- Support invoicing and fulfillment activities, flagging issues that could impact billing accuracy or customer satisfaction.
- Assist with process documentation and contribute to continuous improvement efforts under the guidance of the Senior Order Management Analyst.
- Respond to internal queries related to order status, contract details, and system data in a timely and professional manner.
Что требуется
- 2–4 years of experience in order management, sales operations, revenue operations, or a similar function.
- Hands-on experience with NetSuite and/or Salesforce; comfort navigating and cross-referencing data between both platforms is strongly preferred.
- Solid understanding of order-to-cash workflows, including order entry, contract review, invoicing, and fulfillment.
- Strong attention to detail with a track record of catching and resolving data discrepancies.
- Good communication skills and the ability to work collaboratively with cross-functional teams across time zones.
- Ability to manage multiple priorities and work accurately under time pressure in a fast-paced environment.
- Comfortable escalating issues clearly and professionally to senior team members and stakeholders.
- Preferred: Experience working in a SaaS or media/advertising technology environment is a plus.
- This is a remote role based in India.
- Some overlap with US Eastern or Central time zones may be required for collaboration with Sales, RevOps, and Finance teams.
MediaRadar equips marketing, sales and analytics leaders with always-on, AI-enabled Creative, Competitive, Commercial and Market Intelligence spanning ad strategy, media spend, creative assets and brand messaging across 30+ media channels and five million brands.
AdTech
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