Lead / Manager - AI Engineering

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients.

We are seeking GenAI and Agentic AI Engineering Hands-on Lead or a Manager with a focus on delivery, client excellence and innovation. As an experienced Agentic AI Engineer with deep expertise in LLM, Azure AI, Snowflake, and Machine Learning ecosystems, you are responsible to design and implement enterprise-grade AI solutions. The ideal will have hands-on experience architecting end-to-end AI/ML systems—from data readiness pipeline through Agentic Solutions deployment— leveraging cloud-native architecture.

Test Driven Agentic AI Engineering, evaluation strategy, metric selection, ground-truth creation, and decisioning on model and prompting approaches. You’ll build and validate GenAI/agentic solutions, define what “good” means, and ensure solutions are measurably effective and safe before and after launch. You will build the GenAI solution in a production (model choice, RAG/agent behaviour, prompts, and evaluation).

Key Responsibilities:

• Translate business needs into testable GenAI and Agentic Engineering solutions, clear outputs, and measurable success criteria; define scope boundaries (what the system should not attempt), including risks.
• Run feasibility assessments to choose the right approach: prompting vs RAG vs fine-tuning vs classical ML.
• Select and develop models based on task requirements (reasoning vs extraction vs classification) working with AI Engineering to understand latency/cost, and risk profile.
• Design prompting strategies: instruction design, few-shot sets, structured outputs, tool/agent prompts, and robustness patterns. This will be implemented as an MVP and iterate based on eval results.
• Establish prompt iteration methodology driven by evals (not anecdotal testing): prompt versioning, ablations, and change control.
• Define the evaluation plan for GenAI systems and agentic workflows- designing and implementing evaluation from LLM as a judge and ensure evaluation includes fairness and bias considerations where applicable. Define acceptance thresholds and release gates tied to these metrics.
• Own experimentation and model improvements: Run structured experiments (across prompts, retrievers, chunking, models).
• Develop out methods for identifying model failures such as hallucination types, retrieval misses, instruction-following errors, formatting failures etc
• Provide recommendations for improvements grounded in evidence: what to change, expected lift, and trade-offs.
• Deliver an engineering-ready handoff: prompt packages and versioning approach, RAG configuration, tool schemas (if agentic), evaluation harness, datasets/ground truth, metric definitions, and go/no-go gates.
• Design scalable and secure Agentic AI architectures adhering to best practices in data engineering, MLOps and LLMOps.
• 5-10 years of overall AI/ML experience out if which at least 2 to 3 years of Generative AI solutions.
• Strong background in applied ML, data science, LLM and Agentic AI Engineering Systems with demonstrated delivery and client facing experience.
• Deep expertise in evaluation design, metrics, and dataset curation for LLM systems.
• Proven experience in model selection and prompt engineering, including structured output and tool-use prompting.
• Strong proficiency in Python and major ML frameworks (PyTorch, TensorFlow, Scikit-learn).
• Strong experience in LLM fine-tuning, RAG Context Engineering, Claude Code, Open AI Codex, Agentic Workflows.
• Strong RAG design choices (chunking, embeddings, retrieval strategies, reranking) and how to evaluate them.
• Must have implemented Agentic AI SDLC
• Working with GenAI on Azure, AWS, or Snowflake involves leveraging cloud-native AI tools—such as Azure OpenAI, AWS Bedrock, or Snowflake Cortex—to build or consume intelligent solutions directly on governed data.
• Experience on vibe coding - such as AntiGravity, Cursor, and VS Code is highly desirable.
• Proven ability to build end-to-end GenAI MVPs in Python (RAG/agents + evaluation harness) and prepare them for production handoff.
• Excellent communication and stakeholder management skills with a strategic mindset.

Required Collaboration Model:

• Partner AI engineering for LLM implementation needs by providing clear specs (prompts/tool schemas), eval harnesses, and acceptance thresholds.
• Mentor DS/analysts on GenAI evaluation methods, labelling operations, and scientific rigor.
• With Product and Software Engineers for integrating AI capabilities into platforms and user-facing services.
• With DevOps/Platform Engineers for environment setup, monitoring, infrastructure, and reliability.
• With Data Engineering for designing and accessing upstream data pipelines.

Thrive & Grow with Us

• Competitive Salary: Your skills and contributions are highly valued here, and we make sure your salary reflects that, rewarding you fairly for the knowledge and experience you bring to the table.
• Dynamic Career Growth: Our vibrant environment offers you the opportunity to grow rapidly, providing the right tools, mentorship, and experiences to fast-track your career.
• Idea Tanks: Innovation lives here. Our "Idea Tanks" are your playground to pitch, experiment, and collaborate on ideas that can shape the future.
• Growth Chats: Dive into our casual "Growth Chats" where you can learn from the best—whether it's over lunch or during a laid-back session with peers, it's the perfect space to grow your skills.
• Snack Zone: Stay fuelled and inspired! In our Snack Zone, you'll find a variety of snacks to keep your energy high and ideas flowing.
• Recognition & Rewards: We believe great work deserves to be recognized. Expect regular Hive-Fives, shoutouts, and the chance to see your ideas come to life as part of our reward program.
• Fuel Your Growth Journey with Certifications: We're all about your growth! Enhance your expertise with company-sponsored certifications in AI, Data Science, Cloud, and Analytics technologies.