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Japanese Customer Service

УдалённоGreece только
Опубликовано
Роль
Поддержка
Занятость
Полная занятость
Размер компании
Крупная
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Коротко по делу

Japanese-speaking customer service role for EU citizens or people with full work rights in Greece. Must move to Greece, work remotely from Greece on local night shifts, speak C1/Native Japanese and B2 English, type 35+ wpm, and know basic PC/cloud storage.

Ключевые навыки

Cloud storage

Обязательные навыки

TypingPC

Обязательные языки

Japanese C1/Native level Japanese + required=true; English B2 required=true? Actually schema lacks required prop. Need include level only. Hmm response format only language level. let's final valid JSON no extra.}],

Чем предстоит заниматься

  • Connect with users across Chat, Email, and Calls.
  • Help users troubleshoot tricky file syncing issues, perform digital file restorations, and resolve account access requests.
  • Guide clients through billing questions and process payments or refunds.

Что требуется

  • Must hold EU citizenship (or valid full work rights in Greece).
  • C1/Native level Japanese + conversational English (B2) for training sessions and internal tools.
  • Strong written communication skills, typing speed of ≥35 wpm, solid PC knowledge, and familiarity with cloud storage.
  • Ready to rock night shifts so you can own the daytime!
  • No previous tech support experience required—we provide full, paid training to make sure you succeed from day one!
  • Submit your CV in English.

Преимущества

  • 100% Work-From-Home Freedom: Work completely remote from anywhere in Greece once you arrive.
  • The Night Shift Advantage: Because of the time difference with Japan, you’ll be working local night shifts.
  • A Built-In Community & Culture: Every week, join our popular 30-minute Wellbeing Huddles to hang out with your team.
  • Resume-Boosting Skills: Gain hands-on international tech experience with an iconic global brand, with real opportunities to level up into Tier 2 tech support or community team roles.
  • Zero-Stress Relocation: Your flight to Greece is covered, temporary accommodation is booked, and our local team helps you set up all your paperwork step-by-step.
  • Full Relocation Assistance: Flight ticket to Greece + temporary hotel stay + local administrative setup support.
  • 14 Salaries per Year: Enjoy 2 extra full monthly bonus salaries every year!
  • Full Home Office Setup: Production hardware and gear delivered straight to your doorstep in Greece.
  • Health & Community Perks: Private health insurance coverage + regular games, activities, and team huddles.
  • Full, paid training.

Europe’s largest and most iconic online fashion and lifestyle retailer, serving over 51 million active users across Europe.

RecruitmentСтартап
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