IT and Cyber Presales Engineer

IT and Cyber Presales Engineer £40,000 base OTE £50,000–55,000 Location: Home based, with occasional travel to customer sites and our Shoreham office (Internal Job Level Reference: Senior Associate) Focus Group is a £300m-revenue, 1,400-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. Our Presales team provides technical solutions to new and existing customers across networking, cloud and server infrastructure, and cyber resilience — mainly built around Microsoft 365 and Azure. As an IT and Cyber Presales Engineer, you'll support the sales team throughout the sales cycle, helping to understand customer needs, shape technical solutions, and produce clear, accurate proposals. This is a great role for building a long-term presales career as we grow our Presales function into a centre of excellence. What you'll do Support the sales cycle by identifying customer needs and proposing suitable solutions Join discovery calls and workshops to understand customer requirements, challenges and objectives Gather and validate the information needed to build effective solutions Design solutions that are technically sound and commercially viable Present solutions clearly, covering business value and operational benefits Produce technical documentation, including designs, network diagrams and statements of work Work closely with technical specialists and delivery teams for a smooth handover from sales to delivery What we're looking for Early career experience in IT — service desk, technical support, or a junior infrastructure role — rather than presales experience itself Working familiarity with Microsoft 365 and Modern Workplace, and some exposure to endpoint management tools like Intune or Autopilot A basic grounding in Microsoft Identity, networking (LAN, WAN, SDWAN, WiFi), servers and storage, and firewall technologies, even without hands-on design experience Strong instincts for explaining technical things simply — you can already break down an issue for a non-technical colleague or customer Genuine curiosity about the customer's problem, not just the technical fix A time within an MSP or managed security services environment would help you settle in fast, but isn't essential Comfortable being coached and building product knowledge quickly, with senior presales consultants supporting you along the way Nice to have: Cloudflare One, SOC solutions, Cyber Essentials/CE+, or relevant Microsoft accreditations.