Health Administrative Assistant

Yellowstone Local is a staffing and recruiting agency dedicated to supporting the skilled trades industry. We connect high-performing talent with growing home service companies across the U.S. Our clients, leaders in HVAC, plumbing, electrical services, and beyond, depend on skilled professionals to help drive their business growth. At Yellowstone Local, we take pride in matching the right people with the right opportunities, ensuring long-term success for both our clients and candidates.

Position Overview

• Join a growing Texas-based telemedicine wellness practice as a Health Administrative Assistant supporting critical back-office healthcare operations.
• Work directly with Testosterone Center of Texas, a hormonal optimization and wellness practice serving patients through hormone therapy, peptides, and weight-loss programs.
• Take ownership of revenue cycle support, patient lab coordination, refill tracking, and administrative workflows that help keep the practice running efficiently.
• Thrive in a detail-oriented, task-focused role where accuracy, consistency, and reliability matter more than customer-facing experience.
• Contribute to a healthcare organization that values long-term team members who can be trusted with sensitive financial and health information.

Key Responsibilities

• Verify patient payments are collected accurately and on time.
• Monitor, investigate, and resolve credit card declines.
• Maintain accurate and current payment methods on file.
• Manage patient laboratory schedules, including 30-, 90-, and 180-day testing cycles.
• Review electronic medical records (EMR) to determine required laboratory testing.
• Create and process lab requisitions through designated laboratory portals.
• Send completed lab requisitions to patients according to established workflows.
• Track and process patient refill requests accurately and efficiently.
• Execute recurring administrative workflows within GoHighLevel (GHL) CRM.
• Maintain organized records and documentation while handling protected health information (PHI).
• Support revenue cycle management and healthcare administration processes.
• Communicate proactively with team members and remain responsive during scheduled work hours.

Why Work With Yellowstone Local

• 100% remote work setup with flexibility based on client needs.
• Be part of a growing team that supports top-tier brands in the skilled trades.
• Receive dedicated training and support from both Yellowstone Local and the client.
• Unlock long-term growth opportunities and stability based on your performance.

What’s in it for you

• Pay range of $8.00–$10.00 per hour.
• Full-time position with 45 guaranteed hours per week.
• Monday–Friday schedule, 8:00 AM–5:00 PM Central Time.
• Stable, long-term remote employment through Yellowstone Local.
• Opportunity to work with an established U.S.-based healthcare organization operating since 2013.
• Structured workflows and clearly defined responsibilities.
• Professional development opportunities within healthcare administration, medical operations, revenue cycle management, and CRM systems.
• Collaborative environment focused on accountability, accuracy, and operational excellence.
• Exposure to telemedicine, healthcare administration, EMR systems, patient coordination processes, and HIPAA-compliant operations.

What We're Looking For

• Bookkeeping experience with demonstrated accuracy in handling financial data.
• Strong attention to detail and ability to manage sensitive information responsibly.
• Excellent written and verbal English communication skills.
• Previous experience working for a U.S.-based company.
• Ability to maintain a consistent work schedule aligned with U.S. business hours.
• Strong computer proficiency and confidence performing repetitive administrative tasks with high accuracy.
• Reliable internet connection and remote work setup.
• Ability to follow established processes and complete tasks with minimal oversight.
• Experience with revenue cycle management, payment processing, accounts reconciliation, or financial administration is highly valued.
• Experience with GoHighLevel (GHL) CRM preferred.
• Healthcare administration, medical office support, telemedicine, EMR, or HIPAA-compliant environment experience preferred.
• Strong organizational skills and ability to manage recurring deadlines and workflows.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

Yellowstone Local is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.