Emergency Support Specialist - New England
- Роль
- Поддержка
- Опыт
- Мидл
- Размер компании
- Крупная
Доступно для: GB only. Укажите, откуда вы работаете, чтобы проверить доступность.
Коротко по делу
Remote crisis-response specialist for Youth Villages' New England offices handling after-hours emergency calls for youth/families. Requires a bachelor's in a social-services field and ≥1 year child/adolescent behavioral-health experience. Remote role but candidate must be local to a New England office and have a valid driver's license and vehicle.
Ключевые навыки
Обязательные навыки
The Challenge
For many children, the path to adulthood is rough. Right now, more than 435,000 children are growing up in foster homes; 120,000 have been permanently separated from their parents and are waiting for adoption; 20,000 will turn 18 and “age out” without family support. We have a responsibility to do better. Preserving and strengthening families can allow children to grow up safely in their own homes without the trauma of family separation, and effective services can be the bridge to adulthood for young people who leave foster care alone.
Our Approach
Decades of experience and research have taught us this: a family does a better job of raising a child than the state. We provide and advocate for innovative, evidence-based, family-focused services designed to bring help and hope to children and their families, as well as proven services for young adults turning 18 in foster care.
children and youth in the U.S. are in state foster care systems
are waiting for a new family through adoption
Our Impact
We’re changing the lives of thousands of children, families and young people every year through our direct services and partnerships with organizations and agencies around the country. Our work is to transform children’s systems, deepen our impact and deliver better results one child and one family at a time.
%
success rate
- Youth Villages States
- Partnering States
- Both Youth Villages and Partnering States
Stories of Hope
Helping children and families live successfully
Чем предстоит заниматься
- Answers all emergent crisis calls from clients in community-based programs
- Manages the clinical needs of those calls by gathering thorough assessment information and de-escalating high-risk situations with clients and families
- Attempts to divert situations away from needing a face-to-face response
- Completes check-in calls with high-risk families
- Communicates information and coordinates between external and internal customers
- Communicates and dispatches staff responding to critical events
- Documents all calls and actions into Evolv (including contact notes and critical events)
- Reviews Evolv for youth and family information that might be helpful during a crisis call
- Maintains records and call logs
- Notifies direct care team and supervisory staff of necessary follow-up needed the next day
- Attends 3 weekly meetings (individual, team, and clinical consultation) and quarterly booster training sessions
- Performs other duties as assigned
Что требуется
- Master’s degree in a social services discipline (preferred)
- Bachelor's degree in social services field (required) — degrees considered include social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy
- 1 year of child and adolescent experience in a behavioral health setting (required)
- Strong organizational skills and attention to detail
- Excellent written, verbal, and oral skills
- Ability to manage multiple priorities simultaneously
- Basic computer knowledge
- Ability to maintain a flexible schedule
- Applicants must possess a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance
Преимущества
- Medical, Dental, Prescription Drug Coverage and Vision
- 401(k)
- Time off: 2 week paid vacation (full-time) / 1 week paid vacation (part-time)
- 12 paid sick days per year
- 11 paid holidays
- Paid Parental Leave
- Mileage & Cell Phone Reimbursement (when applicable)
- Tuition reimbursement and licensure supervision
- Growth & development through continuous training
- Clinical and administrative advancement opportunities
For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.