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Mercier Consultancy Group

Dutch Speaking Customer Expert for Booking.com

УдалённоGreece только· Предпочтительно European Union
Опубликовано
Роль
Поддержка
Опыт
Без опыта работы
Занятость
Полная занятость
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Доступно для: GR only · Prefers European Union. Укажите, откуда вы работаете, чтобы проверить доступность.

Предпочтение — кандидатам из: EU.

Коротко по делу

Dutch-speaking customer support role for Booking.com, based as a remote position in/for Greece. Requires native or fluent Dutch and professional English plus a valid EU passport or work permit allowing employment in Greece. Relocation package and fully paid training provided.

Обязательные языки

Dutch Native or fluent (spoken and written)English Professional fluency

Чем предстоит заниматься

  • Provide world-class customer support to travelers and partners within the global tourism industry.
  • Assist with booking inquiries, modifications, and cancellations to ensure seamless travel experiences.
  • Handle communication professionally in Dutch via phone, email, and live chat.
  • Navigate multiple digital platforms to solve complex travel-related challenges efficiently.
  • Collaborate with international team members to share best practices and deliver empathy and expert travel advice.

Что требуется

  • Native or fluent Dutch (spoken and written) is essential for this role.
  • Professional fluency in English to communicate within our multicultural office environment.
  • Valid EU passport or work permit allowing for employment in Greece.
  • Preferred: Previous experience in tourism, hospitality, or customer service is considered a strong asset.
  • Strong digital literacy and the ability to learn new software systems quickly.

Преимущества

  • Competitive Monthly Salary with 13th and 14th salary bonuses paid annually.
  • Fully Paid Training program.
  • Comprehensive Health Insurance and additional social benefits.
  • Fully Paid Relocation Package including flight, airport transfer, and initial hotel accommodation.
  • Attractive Monthly Performance Bonus based on your commitment to quality.
Recruitment And Business Process Outsourcing
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