Dispatch Agent
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- Операции
Доступно для: AR only. Укажите, откуда вы работаете, чтобы проверить доступность.
Коротко по делу
Remote dispatch/support role for someone who can manage delayed and failed deliveries using delivery portals, internal dashboards, HubSpot, and Slack. Must be based in Argentina and cover later lunch/dinner shifts.
Ключевые навыки
Обязательные навыки
Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.
We are seeking a proactive Remote Dispatch Agent to join our team. In this role, you will be instrumental in managing delayed and failed deliveries, coordinating with delivery partners, and ensuring prompt resolution of issues. You will work with cloud-based tools—including delivery company portals, internal dashboards, HubSpot, and Slack—to provide real-time support and escalate issues as needed. This position primarily covers the later shifts during lunch and dinner, ensuring optimal dispatch operations during high-demand periods.
Чем предстоит заниматься
- Managing delayed and failed deliveries
- Coordinating with delivery partners
- Ensuring prompt resolution of issues
- Using cloud-based tools including delivery company portals, internal dashboards, HubSpot, and Slack to provide real-time support
- Escalating issues as needed
- Covering later shifts during lunch and dinner to ensure optimal dispatch operations during high-demand periods
Что требуется
- Proactive Remote Dispatch Agent
- Ability to provide real-time support
- Ability to cover later shifts during lunch and dinner
Sauce is a premier restaurant technology platform that helps businesses grow with its Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology for local restaurants and chains.