Перейти к основному содержимому
Relentless

Deputy Director of Programs, Organizer Experience

УдалённоUnited States только
Опубликовано
Роль
Операции
Опыт
Синьор
Занятость
Полная занятость
$7k/mo
Проверьте доступность

Доступно для: US only. Укажите, откуда вы работаете, чтобы проверить доступность.

Коротко по делу

Senior leader to own the experience of program organizers, ensuring they are trained, supported, and ready. Will build and run systems to train, schedule, and support 50-100+ part-time organizers. Requires experience managing staff, including managers, and building people systems. Must be comfortable in fast-paced, scaling environments.

Чем предстоит заниматься

  • Own the Program Organizer (PO) program end to end — remaining ultimately responsible for the scheduling, management, and experience of part-time staff
  • In collaboration with the Director of Programs, hit the ground running to build the infrastructure to support your team, then hire and train it.
  • Run a large-scale hiring and training operation to build out and onboard your team of full-time managers and part-time Program Organizers
  • Build out your team’s management structure in collaboration with the Director of Programs — defining pods, and creating the systems, expectations, and support your team needs.
  • Set the scheduling strategy and stay accountable for coverage across events and inbox shifts, even as the scheduler owns the day-to-day execution.
  • Own the day-to-day management of your team.
  • Coordinate check-in call content and agendas, and oversee the execution of check-in calls that keep POs informed, motivated, and connected to the program and each other.
  • Manage program-wide communications to the PO team — Slack updates, announcements, and the day-to-day rhythm that keeps a large, enthusiastic team aligned and energized.
  • Use our tools — Notion, Slack, Google Workspace, and scheduling software — to run the work, collaborate across teams, and execute on time.
  • Oversee the health of the whole team, including coaching managers, spotting where organizers need support, celebrating wins, and creating structures for feedback, recognition, and growth.
  • Take on additional responsibilities as they come up, with the expectation that your day-to-day mix of work will shift with program needs.

Что требуется

  • Experience managing staff, with a strong preference for candidates who have managed part-time or hourly teams .
  • Experience managing other managers and hiring; leading through a team rather than doing all the direct management yourself.
  • A track record of building people systems (onboarding, training, scheduling, management structures), not just running ones you inherited.
  • Excitement about working with a team that spans a range of work backgrounds and experience levels, and energy for meeting each person where they are and setting everyone up to succeed.
  • You’re a strong, warm communicator who’s genuinely energized by supporting and motivating a large team, keeping people aligned without losing the human touch, and setting a tone the leaders under you carry.
  • Comfort and energy in fast-paced, scaling environments where priorities shift and you adapt with the team.
  • Strong organizational and logistical instincts, with the ability to keep a large, moving team on track.
  • Comfort with scheduling tools like Deputy, When I Work, or similar hourly scheduling software, or the ability to learn them quickly.
  • Access to a computer and reliable internet
  • We’re excited about candidates who lead with empathy, think in systems, and love building a team experience from the ground up.

Relentless is an organizing company focused on unlocking political power through relational organizing. Relational organizing is the simple, proven concept that people talking to their friends and family is more effective than strangers talking to strangers. Our flagship product, Rally, is a social graph, power-mapping tool, and program management platform that makes running scaled relational programs simple. Our in-house program team brings their deep experience to supercharge the programs that run on Rally and mobilize communities at scale to have meaningful conversations, get out the vote, and so much more.

$7k/mo