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Horace Mann

Damage Evaluator

УдалённоUnited States толькоВ архиве
Опубликовано
Роль
Операции
Опыт
Синьор
$66.5k–$92k/yr
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Коротко по делу

Experienced auto damage evaluator for a fully remote claims role at Horace Mann, an insurer for educators. Requires 5+ years of claims handling, collision repair, or auto estimating experience plus strong CCC estimating software skills. Must be able to obtain and maintain state adjuster licenses.

Ключевые навыки

CCC estimating software

Желательные навыки

Guidewire

Чем предстоит заниматься

  • Evaluate vehicle damage, review repair estimates, and prepare estimates using photos and industry-standard estimating software
  • Confirm coverage and liability for assigned losses
  • Determine the appropriate scope of vehicle damages related to a loss
  • Review supplemental damage claims to ensure repairs are related and settled at fair value
  • Complete Actual Cash Value (ACV) evaluations and referrals for vehicles determined to be total losses
  • Issue payments, send claim correspondence, and settle claims in a timely and accurate manner
  • Maintain proactive communication with customers, repair facilities, agents, and other involved parties throughout the claims process
  • Manage customer rental expenses by monitoring repair timelines and ensuring timely claim resolution
  • Negotiate with repair facilities to ensure fair and reasonable claim outcomes
  • Provide technical training and mentoring to claims professionals and team members
  • Support process improvement initiatives and contribute expertise on claim handling best practices

Что требуется

  • High School Diploma or GED required
  • 5+ years of related claims handling, collision repair, auto estimating, or technical automotive experience
  • Strong working knowledge of CCC estimating software
  • Proven experience handling complex and high-value auto damage claims
  • Strong understanding of auto repair methods, vehicle systems, and estimating practices
  • Ability to obtain and maintain required state adjuster licenses within six months of hire
  • Demonstrated ability to maintain compliance with applicable regulations and company standards
  • Strong customer service, communication, negotiation, and analytical skills
  • Preferred: I-CAR certification and/or body shop training
  • Preferred: Guidewire claims system experience
  • Preferred: Experience serving as a technical resource, trainer, or mentor
  • Preferred: Experience with total loss evaluations and ACV determinations

Horace Mann

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers to provide quality, affordable auto insurance for teachers. It now helps educators protect what they have today and prepare for the future through insurance and financial products.

🇺🇸 Соединенные ШтатыInsuranceКрупная

Что говорят о компании

3.1/ 5

  • Employees appreciate the company's mission to support educators.
  • Work-life balance is often highlighted as a positive aspect.
  • Some employees report issues with management and communication.
$66.5k–$92k/yr