Assistant to Property Manager

Job description:

About the Role

We are looking for a reliable, detail-oriented, and experienced Assistant to the Property Manager to support the daily operations of a busy Australian property management team. This role is ideal for someone who thrives in a fast-paced environment and has hands-on experience using Australian property management platforms and workflows across multiple Australian states including Queensland, New South Wales, Victoria, Western Australia, and South Australia.

Key Responsibilities

• Assist the Property Manager with day-to-day operations and administrative tasks.
• Coordinate with tenants, landlords, vendors, and tradespeople regarding maintenance requests, inspections, and lease matters.
• Prepare and manage property-related documents including leases, Form 6s, entry/exit reports, notices, contracts, and correspondence.
• Maintain accurate and up-to-date records across property management systems and CRMs.
• Respond to tenant and client inquiries professionally and in a timely manner.
• Manage property listings, advertise vacancies, coordinate open homes, and assist with tenant screening processes.
• Monitor rent arrears, invoice processing, payment tracking, and follow-up communications.
• Assist with routine inspections, maintenance scheduling, and compliance tracking.
• Support inbox and calendar management for the Property Manager.
• Utilize Australian property management tools and platforms to streamline operations and reporting.
• Assist with ad hoc administrative tasks and special projects as required.

Tools & Platforms

Candidates with hands-on experience using the following Australian property management platforms will be highly regarded:

• AILO
• PropertyMe
• PropertyTree
• Console Cloud
• Inspection Express
• IRE
• Our Property
• Palace
• Managed App
• RP Data / CoreLogic
• realestate.com.au
• Domain
• Canva
• Google Workspace
• Microsoft Office Suite
• Trello, Monday.com, ClickUp, or Asana

Qualifications

• Proven experience working in Australian Property Management as a Property Management Assistant, Leasing Assistant, or similar role.
• Strong understanding of Australian property management processes and legislation across QLD, NSW, VIC, WA, or SA is highly preferred.
• Experience using AILO and other AU property management systems is required.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and ability to multitask effectively.
• Highly organized with strong time management skills.
• Ability to work independently with minimal supervision in a remote environment.
• Professional, proactive, and customer-service oriented.

Requirements

• Reliable internet connection with backup option preferred.
• Quiet and professional work-from-home setup.
• Available to work full-time on a PH dayshift schedule.

Why Join Us?

• Competitive salary package
• Permanent work-from-home opportunity
• Stable dayshift schedule
• Supportive and professional team environment
• Opportunity to grow within a dynamic Australian property management business

Apply today and become part of a growing and professional remote property management team!

Job Type: Full-time

Benefits:

• Company events
• Opportunities for promotion
• Pay raise
• Work from home

Work Location: Remote