Assistant Manager, Global Partner Network Management (GPNM, Europe)

The EUR Global Partner Network Manager (GPNM) owns the outsourced partner network across Europe, overseeing partner sourcing, onboarding, performance, commercial management, and governance. The role ensures partner-delivered services consistently meet GoGlobal's quality, compliance, and operational standards while optimizing cost and mitigating risk. Reporting to the Global Partner Network function, you will serve as the regional owner of partner relationships and performance across Europe, driving service excellence, business continuity, and commercial value. Key Responsibilities Partner Sourcing & Onboarding Identify, evaluate, and onboard strategic partners across Europe based on established qualification criteria and due diligence requirements. Conduct commercial and operational assessments to ensure partners meet GoGlobal's quality, compliance, and delivery standards. Build and maintain a scalable partner network to support business growth across the region. Performance & SLA Governance Monitor partner performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Conduct regular business reviews with partners to evaluate service quality, operational performance, and customer satisfaction. Drive continuous improvement initiatives and corrective action plans where performance gaps are identified. Commercial & Contract Management Negotiate commercial terms, pricing, and contracts with partners to maximize value while maintaining service quality. Manage contract renewals, amendments, and commercial discussions throughout the partner lifecycle. Identify opportunities for cost optimization and improved commercial outcomes. Risk, Compliance & Business Continuity Ensure partners comply with GoGlobal policies, regulatory requirements, and contractual obligations. Monitor operational, financial, and compliance risks across the partner network. Support business continuity planning to ensure uninterrupted service delivery across European markets . Stakeholder Management Collaborate closely with internal teams including Operations, Finance, Legal, Compliance, Sales, and Customer Success. Act as the primary regional escalation point for partner-related issues. Build strong, long-term relationships with strategic partners and internal stakeholders. Key Performance Indicators (KPIs) Achievement of partner SLA and quality performance targets. Commercial savings and cost optimization initiatives. Partner coverage and service continuity across European markets . Compliance, governance, and risk management outcomes. Successful onboarding of new strategic partners. Partner satisfaction and operational effectiveness. Requirements Required Qualifications Bachelor's degree in Business Administration, Supply Chain, Procurement, Finance, or a related field. 4–6 years of experience in Vendor Management, Partner Management, Procurement, Supplier Management, Outsourcing, or Third-Party Governance. Experience supporting supplier or partner contract negotiations and commercial discussions. Experience monitoring partner performance against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Exposure to managing vendors or partners across multiple APAC markets is preferred. Strong analytical, problem-solving, and stakeholder management skills. Excellent communication and relationship-building skills. Able to work independently while collaborating with cross-functional global teams. Proficient in Microsoft Excel and PowerPoint for reporting and analysis. Preferred Qualifications Experience in professional services, HR services, payroll, Employer of Record (EOR), or Business Process Outsourcing (BPO). Familiarity with vendor governance frameworks and third-party risk management. Experience working in a multinational or regional organization. Knowledge of procurement or supplier management best practices. About GoGlobal GoGlobal is the leading professional services company helping businesses expand internationally with compliance and confidence. We simplify global expansion by providing a single point of management across more than 140 countries. Our integrated solutions help organizations establish, manage, and grow their international operations while reducing complexity and risk. Our Services Entity Solutions Entity Establishment Corporate Secretarial & Directorship Services Domicile Services Dormancy & Liquidation HR Solutions Global Recruitment Employer of Record (EOR) Agent of Record (AOR) Global Benefits Global Payroll International HR Consulting Finance Solutions Accounting Tax For more information, visit GoGlobal.com . Why Join GoGlobal? A Fast-Paced Company Where People Come First GoGlobal is a fast-growing global company where talented people have the autonomy to make decisions, create impact, and accelerate their careers. We believe success is measured by outcomes, not hours. Our people are empowered to take ownership, move quickly, and help shape the future of our business. What You Can Expect Real ownership and the autonomy to make meaningful decisions. A diverse, collaborative, and supportive global team. Opportunities to work across international markets. Fast career progression based on performance and impact. Flexible remote and hybrid working arrangements. A culture built on transparency, trust, and continuous improvement. Why We're Different At GoGlobal, your growth is directly connected to your contribution. Merit-based career progression — advancement is earned through performance and impact. Fast decision-making — minimal bureaucracy allows ideas to become reality quickly. Ownership & autonomy — you'll have the freedom to lead initiatives and create value. Global opportunities — collaborate with colleagues, partners, and clients around the world. Continuous growth — rapid business expansion creates ongoing career opportunities. High-performance culture — we challenge and support one another to achieve excellence. Collaborative environment — work seamlessly across borders without organizational silos. Transparency & trust — open communication and empowered decision-making. Flexible working — remote and hybrid work designed to support productivity, agility, and work-life balance. Ready to take the next step in your career with us? Apply now! **Kindly review the provided privacy notice ( LINK ) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data. By applying, you consent to background and reference checks, to the extent permissible by law.