Account Growth Manager

Salary: 16 800 - 23 000 PLN net + VAT (B2B)

We don’t follow best practices, we set them!

Callstack supports and inspires top industry leaders to ship better digital products and services to their users. We are a team of high-level experts in cross-platform development and consultancy. We co-create the technology, collaborate with the Meta team on setting the direction for the future growth of the React Native framework, and much more!

We are recognized in the React Native Community as contributors to Open Source projects, organizers of React Universe Conf, as well as speakers at international conferences. We also organize regular community meetups in our HQ in Wrocław, Poland.

We truly believe that you can get the best out of people when you give them a chance to participate and develop. At Callstack you are the one to decide in which area you want to grow, you’ll have an individual self-development budget to empower your competencies and gain new skills. Our goal is to allow every employee to speak up and introduce their ideas to build the future together.

Join us and work with the TOP Silicon Valley and Fortune 500 companies in the USA!

We are looking for an experienced Account Growth Manager who acts as a bridge between business value and technical innovation. Account Growth Manager is responsible for maintaining strong client relationships, ensuring successful service delivery, and driving revenue growth through upselling, cross-selling, and strategic account development.

As an Account Growth Manager you will:

• Work as part of the Delivery team, collaborating closely with Technical Leads and Portfolio Managers to develop and execute growth strategies for assigned accounts, driving customer value and business expansion.
• Drive upsells, account expansions, and end-to-end renewals to ensure consistent revenue growth.
• Build and execute mid- and long-term key account plans, including stakeholder mapping and expanding into new client divisions.
• Develop account strategies and roadmaps to strengthen long-term partnerships.
• Lead regular 1:1s with key stakeholders and plan onsite visits to strengthen partnerships.
• Build and maintain long-term relationships with key client stakeholders
• Act as a bridge between clients and R&D, sharing technology trends and innovation insights to position us as a strategic partner.
• Monitor client financial situation monthly, map potential risks to current and future revenue, and execute churn prevention measures.
• Manage sales forecasting, account reporting, legal contracts, and the acquisition of case study approvals.
• Connect various client initiatives by providing cross-project context, market intelligence, and industry-level positioning.
• Drive referrals and stakeholder introductions to expand account footprint organically.

You are the right candidate if you have:

• At least 5+ years of proven success in B2B enterprise services, preferably within the IT or software development sector.
• Ability to collaborate closely with developers and translate complex technical roadmaps into business value.
• Strong track record in closing upsell & cross sell deals, negotiating contracts, and managing a healthy sales pipeline.
• Near-native command of English (min. C1) with the ability to influence C-level stakeholders.
• Proven ability to move beyond "delivery vendor" status to become a trusted business advisor.
• Strong attention to detail regarding financial monitoring, reporting, and KPI achievement.
• A self-driven, entrepreneurial approach to problem-solving and client relationship building.
• A belief that “Impossible is nothing”.

What we offer:

• 24 paid days off & 30 days paid sick leave
• Fully-covered life insurance
• Private healthcare for you and your family
• Free access to the Helping Hand mental health platform
• Multisport Card or a monthly allowance for other sports activities
• Individual Wellbeing & Development Budget
• Monthly lunch allowance
• Flexible working hours
• Remote-first work model – work from wherever you're most productive, with occasional onsite meetings and team gatherings
• Accounting costs refund
• Cool office in Wrocław city center
• Performance-based bonus program
• Opportunity to work with Fortune 500 companies and global technology leaders
• Opportunities for international travel to the US, Asia, and LATAM to meet clients and attend business events
• Opportunity to attend and participate in conferences, meetups, and community events organized by Callstack in Poland and the US
• Magnificent team events and activities
• Company-wide workation and team-building workshops
• Top-notch hardware – Apple devices